Production Ice Cream Machine Operator

JOB DESCRIPTION

POSITION TITLE: Production Ice cream Machine Operator

REPORTING TO: Production Manager

DATE LAST REVISED: June 2025

General Accountability

Reporting directly to the Production Manager, the Production Machine Operator will ensure the machine set-up, machine operation, preparation of materials for steady production of ice cream or ice cream bars and general maintenance of the production floor is maintained in accordance with Central Smith policy.

Specific Accountabilities:

· Follow all formula's and record usage rates accurately

· Prepare workspace for production run

· Oversee the staging materials for production

· Oversee the start-up tasks, middle, and end of day tasks and ensure personnel follow through with jobs outlined

· Ensure that production staff are assigned to small tasks to assist the flow of production including changing sanitation water, how to make minor machine adjustments

· Manage down time and ensure employees are working at the cleaning, putting away of items

· Measure ingredients and inclusions ensure proper tracking in accordance to the formula sheets

· Track and report to Inventory Control the usage of materials, cycle count materials upon production completion

· Assist with cleaning and general maintenance as required

· Troubleshoot equipment and make adjustments

· Attain daily production target

· Eliminate waste, run with tolerance

· Coach and lead production staff

· Follow policies and procedures

· Supervise staff and ensure GMP's are maintained

· Report on any maintenance issues to Production Manager/Maintenance Manager

· Report and Quality issues to QA

· Ensure quality of product meets requirements

· Maintain a safe, tidy and secure working environment

· Help with recycling to ensure the reduction of waste

· Complete all required environmental allergen testing and ATP testing.

· Sanitize equipment when necessary

· Keep track of all paperwork, record all weights, lot codes, temperatures etc.

· Train new staff in all positions

· Other duties as required

Health and Safety Accountabilities:

· Must follow the protocols for attire when entering the manufacturing facility

· Ensure uniforms are held to standard

· Member of the Health and Safety Team

· Report any incidents or accidents to the Operations Manager if needed

Skill and Attributes:

· Mechanical mindset, can operate machinery

· Able to operate an iPad to work in the Go-Canvas system to track usage

· Able to perform basic mathematical calculations

· Highly Organized and able to look ahead

· Able to delegate work to appropriate staff members

· Understanding of Food Safety

· Ability to seek information if not understanding "WHY"

· Ability to train personnel on the tasks at hand

· Effective communicator verbally, written

· Positive attitude

· Team Player

· Attention to detail

Qualifications, Education, Experience:

· High School or Food Manufacturing experience

· Some mechanical knowledge

Working Conditions:

Physical Effort: Work activities require frequent, length periods of heavy physical effort for majority of the workday. Work includes frequent standing, stooping, and bending and requirement to regularly lift and carry large, awkward or heavy objects.

Physical Environment: Work environment contains only occasional exposure to mild unpleasant or disagreeable conditions with a remote possibility of risk of accident or health hazards.

Sensory Attention: Work activities involve need to concentrate for intermediate durations at a time with some tasks requiring close attention. The need for detailed or precise work is moderate.

Mental Stress: Occasional exposure to one or more mental pressures, though the mental stress would not be noticeably disruptive. Work is repetitious and related unpleasant stress reaction is not typically strong.

Please note: The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as a conclusive description of all work required in the position. This job description may be subject to change in order to meet organizational, client or operational requirements.