Customer Service Advisor

2 weeks ago

Kelowna BC VY R, Canada Sonic Wash Springfield Full time $40,000 - $60,000 per year

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team working Monday to Friday midday shift. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, facilitate sales, and ensure a positive experience at our dealership. Ideal candidates will possess a strong background in customer service within the automotive industry, along with mechanical knowledge that enables them to effectively communicate with customers regarding their needs.

Duties Include:

  • engage with customers in a friendly and professional manner
  • providing customers with a great understanding of the benefits of our products and services
  • processing store transactions and cash handling
  • store inventory
  • basic food prep (frozen yogurt and toppings)
  • cleaning and organizing
  • general site upkeep
  • directing cars onto the tunnel wash conveyor

Our requirements:

  • capacity to communicate with customers effectively in person or on the telephone
  • address and resolve customer concerns in a diplomatic manner
  • maintain a calm, professional, friendly demeanor under periods of stress
  • consistency with attendance and punctuality
  • motivation and eagerness to learn
  • capability to work independently and seek out assistance as required
  • team player with a can-do attitude
  • ability to work a flexible schedule including evenings and weekends

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Work Location: In person

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