Customer Care representative

1 week ago

Patterson Rd Barrie ON LN V Canada Near North Customs Brokers Full time $40,000 - $60,000 per year
Company Description

At Near North Customs, our roots and expertise revolve around Customs Brokerage but that doesn't limit us to providing services beyond that, as we also offer Trade Consulting Services. We are bound to make your experience simple, educational, and trustworthy from start to finish. With our Freight Forwarding services we are able to service you from any point in the world. Given today's around-the-clock, 24/7 business environment, it is key that companies can count on Near North to provide the best customs brokerage services in the industry. That is our promise, one that is backed by our investment in people and technology, and sets Near North apart from our competitors.

Job Description

The successful candidate will be responsible for the following:

  • Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limits
  • Ensure customs paperwork are legal and accurate documents
  • Examine all incoming customs invoices to check for accuracy of weights, values, tariff codes, quantity, GST, duty and excise tax
  • Flag shipments that may require amendment and pass appropriate information along to Team Leader to avoid fines
  • Track shipments to ensure shipments have been released by customs – go online and track entries by reference number, print copy and attach to customs document
  • Prepare and apply for Import Permits
  • Ensure customs information and knowledge is constantly kept up to date
  • Coordinate with other internal staff regarding any customs issues
  • Liaison between various levels of government and customs officials.

Shift: Monday - Friday 3pm-11:30pm

Qualifications

The following skills, experience and qualifications are required:

  • Customs experience, knowledge of the CBSA processes
  • Excellent written and verbal English Communication skills
  • Strict attention to detail and strong sense of urgency
  • Innovative, flexible, able to deal with change
  • Ability to prioritize and manage time effectively and efficiently, manage multiple accounts and work well under pressure
  • Excellent problem solving and mathematical skills
  • Excellent customer service skills and diplomacy to deal with difficult people
  • Strong computer skills
  • Self direct and self motivated and a team player that enjoys a values driven organization
Additional Information

We Offer:

  • Competitive wages
  • Comprehensive Benefits Program – including short term and long term disability
  • Profit Sharing Opportunities
  • Scholarship program
  • Opportunities for growth and advancement

  • Customer Service Representative

    3 days ago

    Canada the Customer Service Representative job Full time $45,000 - $57,000 per year

    What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...

  • Customer Service Representative

    5 days ago

    Barrie, Canada Superior Home Health Care Full time

    **Job Position**: Customer Service Representative **Job Type**:Permanent **Schedule**: Monday - Friday **Benefits**: Group Health/Dental Benefits **Compensation**:Competitive Salary **_Customer Service Representative - Job Description_** We are currently seeking a reliable, hardworking Customer Service Representative to join our growing company. We are...

  • Customer Care Representative

    1 week ago

    Barrie, Canada Sonova Full time

    Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care Representative!Who we are:Connect Hearing Canada is one of the strongest networks of...

  • Customer Care Representative

    6 days ago

    Barrie, Canada CAA Club Group Full time

    Position DetailsWe are hiring a Customer Care Representative in our Barrie store. In this role you will be supporting our Member Services Consultants and Travel Consultants in serving our Members and customers. What you will do: Take passport photos, give out tour books, and supporting Member Services Consultants as required with admin tasks Placing...

  • Customer Service Representative

    1 week ago

    Barrie, ON, Canada Evolve Financial Canada Inc Full time €18 - €19

    At Usolve Financial we are looking to hire individuals that believe in excellent customer service and would be able to help our customers meet their personal financial goals. Usolve Financial is a growing Financial Services business. We have several locations across Ontario and are looking to expand. We are committed to the development and professional...

  • Customer Care Representative

    1 week ago

    Barrie, Canada CAA Club Group Full time

    **About Us**: As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we...

  • Customer Care Representative

    3 weeks ago

    Ontario (ON), Canada Go Lime Inc. Full time

    About Go Lime Inc.Go Lime is Ontario's market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems - all designed to make home comfort effortless, affordable, and environmentally friendly.With decades of experience and a customer-first approach, we're...

  • Customer Care Representative

    3 weeks ago

    Toronto, ON, Canada Go Lime Inc. Full time

    About Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...

  • Customer Care Representative

    3 weeks ago

    Toronto, ON, Canada Go Lime Inc. Full time

    About Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...

  • Customer Care Representative

    3 weeks ago

    Toronto, ON, Canada Go Lime Inc. Full time

    About Go Lime Inc. Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly. With decades of experience and a customer-first approach, we’re...