Facility Manager

Salary Rate: $79,847 – Check out the YMCA's total compensation package

Location: West End YMCA HF - 931 College Street, Toronto, ON M6H 1A1

Work Hours: 37.5 hours weekly

Employment Type: Regular Salaried FT

Number of Vacancies: 1

Anticipated Start Date: December 1, 2025

Deadline to Apply: November 17, 2025 at 5:00pm

Be the Spark Join our passionate team and help us to achieve great things in our community

The Facility Manager is an integral part of the management team, playing a leadership role in implementing standards of Service Excellence (Cleaning and Maintenance Audits) to ensure the delivery of high quality service to members.

This is a hands-on position responsible for implementation of a fully integrated cleaning program that includes day staff, laundry services for towels, after hour contract cleaning, comprehensive preventative maintenance program, asset management, refurbishment, and capital project management. In addition to a fully integrated cleaning program, the incumbent is also responsible for the promotion of a "cleaning culture" among all YMCA staff and volunteers in the centre. The incumbent will be a team leader who displays good communication skills, holds flexible hours to meet the needs of the site, and is service/quality driven.

In this role, you will:

• Lead the cleaning and maintenance team to ensure a clean, safe, and well-maintained center.
• Provide hands-on services and supervision in the areas of maintenance, cleaning, and service contractors.
• Maintain YMCA standards and prepare and implement SAM Action Plan - cleaning and maintenance.
• Recruit, hire, develop, and lead maintenance, cleaning, housekeeping staff, and volunteers, including preparation of shift schedules.
• Direct and co-ordinate all relevant tradespeople for cleaning, repairs, and maintenance performed on equipment, building systems, refurbishment, and capital projects, as required. Monitor contract services to ensure quality standards are met and contract compliance.
• Develop, maintain, and control cleaning, maintenance, and refurbishment plans, schedules, and expenditures in accordance with the approved budget and procedures.
• Implement the approved facility refurbishment program following guidelines set out by the Property Management team.
• Contribute to the leadership of the Occupational Health and Safety Committee. Ensure the health and safety of employees by implementing safety practices and procedures (including WHMIS) following the Ontario Health and Safety Act.
• Prepare and prioritize capital projects in conjunction with the General Manager, Health & Fitness and the General Manager Facilities, Property Management for the Senior Vice President, Property Management's approval, following guidelines set out by the Association. Assume the role of project manager and monitor the budget for capital projects, in coordination with the Project Management team.
• Perform the role of Service Leader and/or Acting General Manager as required.
• Participate in staff meetings, professional development activities, and Association and facility functions. Self-manage ongoing professional development.
• Actively participate in the Facility Manager Task Force, building on shared learning to research and implement best practices and code compliance across all YMCA facilities.
• Perform other duties as assigned.

You bring:

• Post-Secondary Education or equivalent experience
• RPA Certificate (Real Property Administration) and/or enrollment in a program leading to a Certified Facility Management designation or equivalent in Building Facility Management
• Experience and knowledge with wireless technology, including CRM systems, conditioning equipment with integrated television, etc., and CRM, kiosks—an asset
• WHMIS and Workplace Safety Core Training
• Minimum of 10 years of related experience in skilled trades and/or building maintenance, preferably in one or more of the following areas:
• Electrical/Plumbing
• Operating Engineering/Pneumatics
• Mechanical HVAC
• Experience in pool filtration/water chemistry—an asset; Pool Operator Certificate preferred (certification must be obtained within the first three months)
• Knowledge and experience in ensuring compliance with related legislation
• Excellent leadership skills, results-oriented, driven by initiative
• Well-developed interpersonal and relationship building skills; ability to establish rapport and communicate excellently with members, staff, and volunteers
• Excellent written communication skills
• Solid computer skills, comfortable working with Outlook, MS Explorer, MS Excel, BAS systems, financial software, and Facility Management applications
• Focus on quality, creativity, and innovation
• Previous experience in a supervisory position and in the achievement of administrative tasks
• Excellent understanding of diversity, inclusion and equity including the ability to identify and address barriers Health and Fitness work effectively with diverse stakeholders, and integrate equity into program design

What you need to succeed:

• Commitment to the YMCA's Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.