Administrative Assistant, Student Services
3 days ago
Athabasca University's Faculty of Health Disciplines is currently recruiting to the position of Administrative Assistant, Student Services.
First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02.
Faculty of Health Disciplines:
The Faculty of Health Disciplines (FHD) is a proven national leader in health care education, offering high quality programs that enable graduates to make a difference in people's lives, lead innovation and progress in health care systems, engage in research and chart rewarding, lifelong careers. The Faculty of Health Disciplines (FHD) offers innovative and accessible programs and courses in both undergraduate and graduate studies, including the thesis research opportunities for graduate learners.
FHD actively promotes research excellence and is home to two Canada Research Chairs in Regulation, Social Governance, and Inequities in Health as well as in Resurgent Methodologies for Indigenous Health. Faculty members are engaged in programs of research in a variety of health-related areas. Faculty members' research is funded nationally, including CFI, CIHR, and SSHRC, as well as through regional and provincial organizations.
We encourage you to visit the faculty learn more.
The Position:
Reportingto the Faculty Manager of the Faculty of Health Disciplines, the Administrative Assistant, Student Services serves as the first point of contact for student inquiries, providing program-related information to the public, current students, and the broader AU community. This front-line role is essential in supporting a positive student experience by triaging and redirecting inquiries as needed. As part of the Student Services team within the Faculty of Health Disciplines (FHD), the position also involves general administrative and student support tasks. The successful candidate will be adept at working with both current and evolving AU systems, delivering respectful, confidential, and professional service to students and colleagues alike.
Qualifications:
- High school diploma required; Office Administration Certificate or Diploma preferred
- Minimum of two years' experience in administrative support, preferably in a post-secondary environment
- At least one year of experience in student-focused customer service
- Experience managing telephone inquiries and triaging student cases is an asset
- Strong computer and database skills are required
- Proven ability to work productively in a remote work setting
- Proficiency in Microsoft 365 Office applications is required; familiarity with MyCreds, Alfresco, CRM Recruit,EllucianSRM, Greymatter, Amazon Connect, Brightspace, and BANNER is an asset
- Excellent written and verbal communication, organizational, and time-management skills
- Demonstrated tact, diplomacy, and ability to maintain confidentiality
- Ability to work both independently and collaboratively in a team environment
A detailed job descriptioncan be viewed at:Administrative Assistant, Student Services
Contact:
For further information regarding this position, please contact Rachael Chvez,Faculty Manager,Dean Office Faculty of Health Disciplines,
-
Administrative Assistant, Student Services
4 days ago
Athabasca, Canada Athabasca University Full timeAthabasca University's Faculty of Health Disciplines is currently recruiting to the position of Administrative Assistant, Student Services. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02. Faculty of Health Disciplines: The Faculty of Health Disciplines (FHD) is a proven national leader in...
-
Administrative Assistant
2 days ago
County of Athabasca No. 12, Canada Athabasca County Full timeReporting to the Director of Infrastructure Services, the Administrative Assistant, Infrastructure Services position is accountable for an array of administrative and technical duties including drafting, reviewing, and editing time-sensitive correspondence, data entry and file management. Working as part of a team dedicated to process improvement and...
-
County of Athabasca No. 12, Canada Athabasca University Full time $60,000 - $90,000 per yearAthabasca University's Faculty of Health Disciplines is recruiting for the position of Administrative Professional Officer, Academic Advising Services.Faculty of Health Disciplines:The Faculty of Health Disciplines (FHD) is a proven national leader in health care education, offering high quality programs that enable graduates to make a difference in people's...
-
County of Athabasca No. 12, Canada Athabasca University Full time $55,000 - $75,000 per yearAthabasca University's Office of the Registrar is recruiting for a temporary full-time Intermediate Enrolment Services Administrator ending July 2026. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02 This is being offered as a secondment opportunity for full-time and part-time permanent...
-
Assistant Professor, Distance Education
1 week ago
County of Athabasca No. 12, Canada Athabasca University Full time $60,000 - $120,000 per yearAthabasca University's Faculty of Humanities and Social Sciences is recruiting for an Assistant Professor, Distance Education (tenure-track).The Faculty of Humanities and Social Sciences is the largest Faculty in Athabasca University and offers a wide range of online courses and programs in the areas of education, humanities, interdisciplinary studies, and...
-
Individualized Study Tutor
3 days ago
County of Athabasca No. 12, Canada Athabasca University Full timeAthabasca University's Learning Services Tutorial Department is seeking a TemporaryIndividualized Study Tutor for the following course:HSRV 476 International Social Work in Canada Qualifications and Experience Required: A minimum of a Master's degree required (PhD preferred) in Social Work. The successful candidate will have subject matter expertise and be...
-
Academic Expert/Marker
1 week ago
County of Athabasca No. 12, Canada Athabasca University Full time $134,592 - $168,192 per yearAthabasca University's Learning Services Tutorial Department is seeking an Academic Expert Marker for the following course:APST 355 - Sustainable Design Qualifications and Experience Required: A minimum of a Master's degree required (PhD preferred) in Architecture or Engineering or equivalent professional experience and qualifications in green building...
-
County of Athabasca No. 12, Canada Athabasca University Full timeAthabasca University's Faculty of Science and Technologyis currently recruiting for the position ofAcademic Coordinator, Astronomy and Astrophysics.This is a part-time[0.2FTE] term position November 2025 to August 31, 2026.The Faculty of Science and Technology (FST) is committed to fostering a meaningful and inclusive learning experience through excellence...
-
Accounts Payable Assistant
1 week ago
County of Athabasca No. 12, Canada Athabasca University Full time $40,000 - $60,000 per yearAthabasca University's Financial Reporting and Operational Services is recruiting for a permanent, full-time Accounts Payable Assistant. First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02.The Position:Reporting to the Coordinator, Payment Services, the Accounts Payable Assistant is responsible...
-
Student Support Administrator
3 days ago
Athabasca, Canada Athabasca University Full time**Athabasca University's Faculty of Business is currently recruiting for a temporary full-time Student Support Administrator. **This temporary position is currently being offered as a six (6) month temporary position with an end date of May 31, 2025, with the possibility of extension.** - First consideration will be given to internal applicants according to...
