Director, Global Program Management

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

The Director, Global Program Management & Business Operations is a key member of Technology, Innovation and Infrastructure's (TI&I) Global Programs leadership team who focus on executive reporting, business management, communications and engagement initiatives educating and informing the broad TI&I organization and across CIBC. In this role, you and your team will work closely with TI&I's most senior leadership team. You lead the development and execution of Global Programs that includes business management activities. In addition to executive and partner reporting, you will be accountable for SVP / EVP level town halls and leader sessions. This role is an excellent opportunity to work with leaders of all levels across TI&I and CIBC.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Strong Leadership - lead by example, actively foster collaboration among team members, facilitate knowledge sharing, and guide teams through periods of change with confidence and clarity
• Business Reporting - produce a variety of business documents that demonstrate a command of language, clarity of thought and orderliness of presentation. You can gather, analyze and distill information to generate reporting with simplicity, clarity, brevity, accuracy and relevance to the intended audience
• Planning & Execution - provide exceptional planning and orchestration in a fast-paced, ambiguous environment. Effectively manage multiple activities with varying complexity while under tight timeframes
• Communications and Storytelling - demonstrate ability to communicate complex business strategies and results clearly to senior leadership, and cross-functional teams. Demonstrate experience in developing and delivering impactful presentations tailored to various audiences, including executives and external partners
• Relationship Development and Management - build and maintain productive relationships with internal and external stakeholders through effective communication. Foster collaboration across diverse teams to drive results, consistently engaging with colleagues at all levels to build strong, productive relationships and ensure successful outcomes
• Continuous Improvement Mindset - proactively identify and pursue opportunities to advance the business by continuously evolving your approach and embracing new ways of working. Leverage your experience and strong relationships to collaborate across teams in order to assess and enhance services, processes, and procedures

Who You Are

• You can demonstrate 7+ years of progressive experience in business management, strategy, or a related field, with at least 3-5 years in a leadership or management role. Experience in financial services, banking, or a related sector is preferred.
• You have a Bachelor's degree, MBA and/or relevant graduate degree in a related field
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends
• You are a bold and accountable leader. You can lead collaboration of a variety of stakeholders to reach alignment within the organization and you inspire outcomes by making yourself heard. You have knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

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- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience (CX), Leadership, Long Term Planning, Project Management, Strategic Objectives