PT Customer Service Representative

1 week ago

Vaughan, Ontario, Canada Vaultra Self-Storage Full time $31,200 - $62,400 per year

Vaultra Self-Storage is currently seeking enthusiastic and motivated individuals to join our team in a Part-Time Customer Service role at our Vaughan location.

As one of Canada's fastest-growing self-storage companies, we offer a dynamic and supportive work environment. This is more than just a customer service position — it's a chance to gain hands-on experience in sales, business development, and property management, while learning the full scope of our operations.

At Vaultra, we're committed to investing in our people. We believe in promoting from within based on performance and potential, and offer a dynamic work environment with room to grow.

If you're eager to learn, grow, and be part of a thriving team — we'd love to hear from you.

Working Hours: Monday thru Sunday

** Work hours may vary to fit business needs

What's In It for You:

  • Competitive compensation
  • Opportunity to grow within a fast-paced company that values and invests in its employees

About You:

  • Minimum 1 year of customer service experience (self-storage experience is a plus)
  • Eager to learn and grow within the industry
  • Reliable, punctual, and dedicated
  • Comfortable using smartphones and tablets
  • Physically fit and able to handle light labor

What You'll Be Doing:

  • Providing exceptional customer service and assisting customers in choosing the right storage solutions
  • Showing and renting self-storage units
  • Responding to inquiries via email, phone, and online platforms
  • Selling moving and packing supplies based on customer needs
  • Receiving and processing customer payments
  • Making collection calls and preparing bank deposits
  • Opening and closing the facility
  • Performing regular facility and locker checks
  • Ensuring all rentable units are clean and ready for customers
  • Maintaining a clean, organized, and sanitized facility — including bathrooms and office areas
  • Stocking merchandise displays and supplies
  • Assisting the Facility Manager with daily, weekly, and monthly operations
  • Other duties as assigned

About Us:

Vaultra Self-Storage is a fast-growing company committed to outstanding customer service and employee development. We believe in promoting from within based on performance and potential, and we're committed to helping our team members grow both personally and professionally.

To Apply:

We thank all applicants for their interest. Only those selected for an interview will be contacted. No phone calls, please.

Job Types: Permanent, Part-time

Work Location: In person

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