Procurement Services Administrator

1 week ago

Ottawa, Ontario, Canada Carleton University Full time

Duties and Responsibilities:

The Procurement Services Administrator, reporting to and under the general direction of the Director, Strategic Procurement, is an important position in Procurement Services as it serves several functions. The duties of this position require that the incumbent demonstrate superior customer service skills by acting as a point of contact for procurement-related inquiries, including eShop user issues. This position handles general administrative duties, including documenting and maintaining process management activities, the departmental web site, and campus communications. The position is also responsible for the procurement of various specialized commodities and services and has specific responsibilities related to administering campus-facing procurement programs.

Qualifications:

The incumbent must possess the following qualifications:

  • The individual must demonstrate superior customer service skills and strict attention to detail.
  • They should be able to answer inquiries professionally and knowledgeably and exhibit excellent organizational, time management, and administrative skills to meet strict deadlines with minimal supervision, even during busy periods.
  • Strong interpersonal skills are essential to interact effectively with faculty, staff, and vendors, using discretion, tact, and diplomacy.
  • The individual should possess the ability to assess client needs by asking the right questions and troubleshooting, along with excellent oral and written communication skills to represent the department professionally.
  • Proficiency in relevant software applications, including MS Office Suite and WordPress, and a sound knowledge of the university's network and applications is necessary.
  • They must show strong initiative to perform duties independently and have a thorough knowledge of administrative and office procedures.

Education and Experience:

The above is normally acquired through the completion of:

  • Three year post-secondary education (e.g., degree or diploma), preferably in business administration, procurement, or supply chain management
  • Foundational courses in relevant certificate programs with a focus on public procurement (e.g., UPPCC, NASPO, NIGP, OPBA) is an asset
  • Five years of relevant procurement, purchasing and/or administrative experience, preferably in a publicly-funded environment (e.g., university, college, government agency, etc.).

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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