Operations Administrator

2 weeks ago

Cambridge, Ontario, Canada Advantage Sport Full time $60,000 - $75,000 per year

Who we are:

Advantage Sport Inc. is the leading provider of versatile, high-performance sports surfaces for a variety of environments. We are a second-generation, family-owned company that has been committed to excellence in every facet of our operations for 40 years: quality in performance, service, material and workmanship.

We are looking for:

The Operations Administrator, reporting directly to the Construction Manager is responsible for the administration of Ontario projects ensuring consistency with company strategy, commitments, and goals. The Operations Administrator will manage and coordinate paperwork and communications to ensure project goals and contractual agreements are met and customer requirements are fulfilled. The scope of your authority will extend to key areas such as project organization, following timelines and customer expectations, and ensuring installer and customer relationships and satisfaction.

Responsibilities:

  • Initiates communication with and submittal of start-up paperwork to customers
  • Manages project close-out including communication with customer and Accounts Receivable
  • Independently addresses daily minor operational issues
  • Creates installer Purchase Orders for approval of Construction Manager
  • Communicates regularly with installers regarding upcoming, ongoing and completed projects
  • Ensures proper Health & Safety documents for installers are on file
  • Enters required data in ERP system (Netsuite) and other Operations files
  • Works with Construction Manager to schedule pre-installation site visits
  • May attend site visits as required
  • Maintains good working relationships with General Contractors
  • Acquires initial project start dates for Construction Manager
  • Assists in managing schedule with Construction Manager
  • Follows up with Construction Manager and Senior Project Coordinator to ensure that approvals are received and information has been filed
  • Submits timely reports as required
  • Gathers and files photos of site visits, installation and completed projects
  • Maintains inventory and warehouse
  • Manages change orders by creating documentation (quotes, estimates) and ensuring the information is added to ERP system (Netsuite),
  • Communicates with Sales Staff on project status
  • Schedules Operations meetings and prepares agendas as needed

Required Skills/Experience:

  • Skills and work experience in Construction Project Administration
  • Excellent verbal (phone) and written (email, reports etc.) communication skills in English
  • Exceptional time management and organizational skills
  • Strong interpersonal skills and good business acumen
  • Keen attention to detail
  • Ability to work independently to make decisions and solve problems
  • Strong collaboration skills to work in a team environment
  • Adaptability to work quickly in a fast-paced environment
  • Ability to use MS Word, MS Excel, MS PowerPoint, and Google Drive
  • Netsuite experience an asset

Job Type: Full-time

Pay: $60,000.00-$75,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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