Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in Halifax
2 weeks ago
This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner Responsible for driving resolution of incidents on a 24/7 desk Read text on computer screens for the duration of the shift Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks Ensure a quiet, private workspace with high speed, wired internet Travel up to 10% of the time, if required Lift up to 25 lbs. if needed for equipment setup Have a working cell phone for manager communication and Two-Factor Authentication Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) Minimum of 1 year of technical troubleshooting experience High school diploma or equivalent required Experience in a call center environment Demonstrate a service philosophy in all interactions with clinicians and colleagues Effective communication and interpersonal skills Proficient typing and English language skills (both verbally and in writing) Strong listening capabilities to fully understand caller's needs / requests Exceptional ability to work optimally in a fast-paced environment
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Halifax, Nova Scotia, Canada NTT DATA Full time $60,000 - $80,000 per yearReq ID: 344161NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in Halifax to join our team in Halifax, Nova...
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Clinical Service Desk-Helpdesk-REMOTE-CAN
1 week ago
Halifax, Nova Scotia, Canada NTT DATA Full time $43,000 - $65,000 per yearReq ID: 346347NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk-Helpdesk-REMOTE-CAN to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). All...
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Locum - Hospitalist - Halifax
5 days ago
Halifax, Nova Scotia, Canada Nova Scotia Health Full time $120,000 - $180,000 per yearCompany Description Located in the heart of Halifax, Nova Scotia, the QEII Health Sciences Centre is the largest adult academic health sciences centre in Atlantic Canada. As part of Nova Scotia Health's Central Zone, the QEII provides advanced care to patients from across the province and beyond. The centre is a major referral site offering a broad range of...
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Hospitalist - QEII Health Sciences Centre - Halifax
18 hours ago
Halifax, Nova Scotia, Canada Nova Scotia Health Full time $80,000 - $120,000 per yearCompany Description Located in the heart of Halifax, Nova Scotia, the QEII Health Sciences Centre is the largest adult academic health sciences centre in Atlantic Canada. As part of Nova Scotia Health's Central Zone, the QEII provides advanced care to patients from across the province and beyond. The centre is a major referral site offering a broad range of...
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Physiotherapist, Respirology Clinic
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Halifax, Nova Scotia, Canada Nova Scotia Health Full time $60,000 - $80,000 per yearCompany : IWK Health Req ID: Department/Program: Physiotherapy Group 3, Children's Surgical, Emergency and Rehabilitation Location: Halifax Type of Employment: Temporary Hourly PT long-assignment (80% FTE) until 03/01/2027 x 1 position(s) Start Date: ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $ $ /hourClosing...
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Senior Director, Healthcare Infrastructure
7 days ago
Halifax, Nova Scotia, Canada Build Nova Scotia Healthcare Infrastructure Division Full time $120,000 - $180,000 per yearDiscoverThe OpportunityReporting to the Senior Executive Director, Healthcare Infrastructure, Build Nova Scotia, and working in a co-leadership model with the other Senior Directors and Senior Medical Director for Central Zone Healthcare Infrastructure projects, the Senior Director provides leadership and direction for all aspects of planning, procurement,...
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Halifax, Nova Scotia, Canada The Vet Service Full time $120,000 - $180,000 per yearSmall Animal Associate Veterinarian Job, Halifax, Nova Scotia, CanadaJob Description: Our client is seeking a dedicated and enthusiastic Small Animal Veterinarian to join a supportive and inclusive team within a well-established clinical environment. This role offers the flexibility to design a schedule that suits your lifestyle while providing the chance to...
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Healthcare QA Automation Tester
1 week ago
Halifax, Nova Scotia, Canada Lorven Technologies Inc. Full time $90,000 - $120,000 per yearOur client is lookingHealthcare QA Automation Testerfor Long Term project inHalifax, NS - Canada (Remote)Below is the detail requirement.Role:Healthcare QA Automation TesterLocation:Halifax, NS - Canada (Remote)Job Description:We are seeking a Strong Automation Tester with experience in Healthcare Claims or Healthcare Provider environments. Candidates with...
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Halifax, Nova Scotia, Canada Dalhousie University Full time $120,000 - $180,000 per yearPosition InformationPosition TitleMedical Geneticist, Clinical Assistant/Associate ProfessorPosting NumberF729PType of positionContinuing Appointment with Annual Academic Career DevelopmentDepartment/UnitPediatricsLocationHalifax, Nova Scotia, CanadaAbout the opportunityThe Division of Medical Genetics, in the Department of Pediatrics at Dalhousie University...
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Halifax, Nova Scotia, Canada JAN-PRO of the Maritimes Full time $38,000 - $40,000 per yearCompany: Jan-Pro of the MaritimesLocation: Halifax, Nova ScotiaJob Type: Full-timeAbout UsJan-Pro of the Maritimes is a leading commercial cleaning company serving Halifax, Dartmouth, Bedford, Moncton, Saint John, and Fredericton. We provide reliable, insured cleaning services for offices, healthcare clinics, retail stores, franchises, and commercial...
