Service Advisor

1 week ago

Hamilton ON LB K, Canada c6cf8ce8-526d-4016-b351-a738eee6a504 Full time $50,000 - $70,000 per year

Leggat Mazda of Hamilton is looking for a Service Advisor

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Responsibilities:

  • Greet each customer in a prompt, courteous manner
  • Communicate with service customers to determine the nature of the mechanical problems, and time required.
  • Schedule appointments using dealership booking system
  • Handle minor customer concerns
  • Follow up progress of each repair order during the day, contact customers by telephone or text message regarding changes in the estimate or time promised
  • Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
  • Review work performed with customers
  • Interpret warranty information and policies to customers
  • Stay up to date on technical and performance information on all vehicles serviced by the dealership
  • Assist the service manager as necessary
  • Adheres to all company policies, procedures and safety standards

Requirements:

  • Excellent listening and communication skills
  • Superior customer service skills
  • Computer proficient
  • Strong work ethic and team player
  • Flexible to work retail business hours including Saturdays
  • Professional, dependable, reliable and a commitment to provide excellent customer service
  • A valid driver's license
  • Experience with PBS or similar industry software is considered an asset.

Why Work for Leggat Auto Group:

  • Career Growth Potential with 12 Dealerships and over 600 Employees strong
  • Drug, Dental and Extended Health Benefits
  • Travel, Life Insurance and AD&D
  • Consult+ Employee Assistance Program (EAP)
  • Employee Recognition and Events
  • Employee Pricing on Vehicle Purchases and Parts and Services
  • Goodlife Membership Discounted Corporate Rate
  • Free Parking
  • Leggat Care Foundation, we support the communities in which we live and work
  • We represent 80% of the Car Manufacturer Brands

Additional Information:

Our Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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