Scheduling Coordinator

1 week ago

Peterborough, Ontario, Canada Nightingale Nursing Registry Ltd Full time $39,200 - $65,000 per year

We are seeking a Permanent Full-Time Scheduling Coordinator for the Home Support Office.

Must have a Drivers License.

Application deadline November 13, 2025

In Office position - Monday- Friday with some "on call" duties on nights/weekends-1/3 rotation minimum

Competitive Wage with Benefits

100% premium paid company benefits with 30 hours average

RSP Employer/Employee Program

Reports To:

The position of Scheduling Coordinator reports directly to the Home Support Supervisor and or the Director of Operations.

Job Duties:

As the successful incumbent, you will take on the roles, duties and responsibilities as outlined in the formal job description which may be subject to change.

  • All aspects of scheduling of employees to service both the and private client base, primarily Home Support and Personal Support Services
  • Monitor the HPG portal for new referrals and frequency changes
  • Accept new referral through the HPG Portal
  • Maintain accurate and timely computerized records of scheduled and completed services by clients and employee
  • Maintenance of client and employee computerized information profiles; databases
  • Matching client's needs, requirements, geography and preferred service times with employee skill levels and availability
  • Maintain a delicate customer service role to both the client population and the employee
  • Liaison role with the and Case Managers
  • Cover vacation relief for other office employees as requested by management

Job Requirements:

  • Minimum Secondary School Diploma
  • Scheduling software experience 1-3 years
  • Attention to detail
  • Knowledge and/or experience of In-Home Community or Support Services is an asset
  • Must have strong organizational skills, clerical and organizational skills
  • Work well in time pressured situations
  • Must have strong interpersonal skills and communication skills both verbal and written
  • Working knowledge of computers including Microsoft Windows and Microsoft Office

Competencies:

  • Strong Client/Customer Focus
  • Professionalism
  • Attention to Detail
  • Adaptability
  • Commitment to Health and Safety
  • Communication
  • Compassionate
  • Cultural Sensitivity
  • Organizational
  • Teamwork
  • Time Management

Nightingale Nursing Registry Ltd. is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. As part of our ongoing commitment to the Accessibility of Ontarians with Disabilities Act, Nightingale will provide assistance to applicants who request accommodations, throughout the recruitment process. We thank all applicants for expressing their interest; however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • RRSP match

Experience:

  • Scheduling : 2 years (required)

Work Location: In person

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