Scheduling Clerk

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Scheduling Clerk

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Scheduling Clerk

Facility: Ocean View Continuing Care Centre

Location: Eastern Passage, Nova Scotia

Job Category: Administration, Healthcare

Position Available: Part-Time (0.4 FTE)

Facility Description:

For over 55 years, Ocean View has been dedicated to
our mission to provide person-directed care with compassion and grace. We work
to enhance the lives of those we serve, ensuring a supportive environment for
our 171 residents.

At Ocean
View we are committed to our employee's well-being as well as providing a
healthy work-life balance through our Employee and Family Assistance Program,
Personalized Assistance Health (PATH), ongoing Guarding Minds Initiatives, and
promoting opportunities for education and professional development.

Your
work at Ocean View will be meaningful as a part of our diverse team which includes
professionals from nursing, clinical dietetics, physiotherapy, recreation
therapy, social work, spiritual care, occupational therapy, long-term care
assistants, and an active volunteer program.

With a
4:1 care funding model, modern technology, optimized scheduling, and plans for
a new facility, we are continually evolving to enhance our care and workplace
culture.

We also
take pride in our volunteer-run on-site café, offering lunch, snacks, and
coffee. Additionally, Ocean View is located in a vibrant community with over 20
local shops and restaurants, creating a dynamic and engaging environment for
both staff and residents.

Job Summary:

As a
member of the Scheduling Team and reporting to the Scheduling Team Lead, this
position is accountable for the day-to-day execution of staff scheduling
processes and accuracy of staff schedules and payroll data for employees within
their assigned departments/units.

This position provides first line support to the department managers assigned to their team, ensures
that employees are scheduled appropriately, and that employee pay data is
captured in accordance with established policies, procedures and collective
agreement provisions. 

This position supports managers by providing
scheduling reports, records and statistical information.  The position works autonomously and requires
extensive knowledge of the organization, all collective agreements and
operations of specific areas assigned. 

Qualifications:

·
Post secondary education required (e.g.,
Scheduling Clerk Certification, courses related to Business or Health Care
diploma/certificate).

·
3 – 5 years' experience in a customer
service environment.

·
Excellent telephone customer service
skills are required.

·
Must have demonstrated experience
resolving complex client issues.

·
Experience with Microsoft Office and
email required.

·
Excellent command of the English
language, both written and verbal is required; superior active listening and
interpretative skills are required.

·
Experience in working in a unionized
health care environment is preferred.

·
Employee scheduling experience is
preferred.

·
Requires a high degree of customer
service, problem solving, interpersonal skills and critical thinking. Payroll
and or Human Resource experience is a definite asset.

HOURS OF WORK:

The regular hours of work for this position are intended to
work every 2nd weekend in rotation, with the potential to pick up
some Holiday shifts. The shifts will be 6:00am to 6:00pm on weekends and
holidays.

Ocean View Continuing Care
Centre Offers:

Free Parking & on Bus RouteComprehensive OrientationA supportive work environment

Only those granted an interview
will be contacted.

Please be aware that OVCCC is a
pet friendly environment.

Please note: if the full application form is not completed
with all applicable information, your application will not be reviewed. 

Please visit our careers page to see more job opportunities

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