Current jobs related to Customer Service Specialist - London, Ontario - The Canada Life Assurance Company
-
Customer Service Specialist
1 week ago
London, Ontario, Canada f6c82eb1-767c-4d4d-a2f9-590b801ec82e Full time $40,000 - $50,000 per yearVoyago is hiring a part-time temporary Customer Service Specialists with the possibility of extension for our Logistics Centre in London, Ontario.Your RoleReporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high...
-
Customer Service Specialist
1 week ago
London, Ontario, Canada Transdev Ontario Manitoba Full time $20,000 - $50,000 per yearVoyago is hiring a part-time temporary Customer Service Specialists with the possibility of extension for our Logistics Centre in London, Ontario.Your RoleReporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high...
-
Customer Service Specialist
1 week ago
London, Ontario, Canada a705ccaa-3d83-424c-83a3-1629db98dd02 Full time $21,500 - $27,500 per yearCompany DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...
-
Customer Service Specialist
1 week ago
London, Ontario, Canada The Canada Life Assurance Company Full time $47,400 - $71,100Permanent Full Time -Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you'll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the...
-
Customer Service Specialist
1 week ago
London, Ontario, Canada Canada Life Full time $42,000 - $63,000 per yearPermanent Full TimeGroup Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you'll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the Group...
-
Customer Service
1 week ago
London, Ontario, Canada Gentek Building Products Partnership Full time $40,000 - $60,000 per yearCompany Description Gentek is a leading manufacturer and distributor of vinyl/aluminum siding and windows and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada we are well-positioned to provide our customers with the best products and a superior service experience. Job Description Our busy...
-
Bilingual Customer Care Specialist
1 week ago
London, Ontario, Canada Columbia Sportswear Full time $50,000 - $80,000 per yearAdditional Paid Time Off (floater days)DEI and Employee Resource GroupsGenerous Employee DiscountsHybrid work modelABOUT THE POSITIONThe Warranty team is looking for a Bilingual Customer Care Specialist to join their team on a 6-month contract at our Canada Headquarters located in London, Ontario. Reporting to the Customer Care Supervisor, the Bilingual...
-
Bilingual Customer Care Specialist
1 week ago
London, Ontario, Canada Columbia Sportswear Company Full time $40,000 - $60,000 per yearAdditional Paid Time Off (floater days)DEI and Employee Resource GroupsGenerous Employee DiscountsHybrid work modelABOUT THE POSITIONThe Warranty team is looking for a Bilingual Customer Care Specialist to join their team on a 6-month contract at our Canada Headquarters located in London, Ontario. Reporting to the Customer Care Supervisor, the Bilingual...
-
Customer Support Specialist
1 week ago
London, Ontario, Canada Trackunit Full time $45,000 - $70,000 per yearWe are looking for a new great colleague to join our North American Customer Support team. In this role, you will help deliver a superior customer experience to our customers from all over the world.As a Customer Support Specialist at Trackunit, you are instrumental in delivering a great customer experience, guiding and supporting our customers to make sure...
-
Customer Support Specialist
1 week ago
London, Ontario, Canada Trackunit Full time $45,000 - $65,000 per yearWe are looking for a new great colleague to join our North American Customer Support team. In this role, you will help deliver a superior customer experience to our customers from all over the world.As a Customer Support Specialist at Trackunit, you are instrumental in delivering a great customer experience, guiding and supporting our customers to make sure...
Customer Service Specialist
2 weeks ago
Temporary Full Time
-
Reporting to the Associate Manager in Individual Retirement Savings Administration, you will be responsible for the administration of Segregated Funds for the Savings side of the business for Canada Life. You will be a resource for our Field Partners, Financial Advisors, teammates, and the Client Service Centre, seeking to resolve questions, concerns and problems.
What you will do:
- Issuing and administering savings segregated funds
- Processing new deposits, redemptions and general administration for segregated funds
- Checking to ensure contracts are error free
- Providing exceptional, professional, customer service to our internal and external customers
- Producing excellent quality; few errors; identify problems and provide possible solutions (achieving consistent excellent audit results)
- Handling inquiries from clients, advisors/brokers, field partners, internal and external business partners; inquiries include phone calls, e-mails and formal letters
- Acknowledging all inquiries within 24 hours. Consistently meets admin services standards; provides clear and concise communication.
- Reconciling accounting errors and adjusting policies, as necessary
- Project involvement and miscellaneous duties as requested and/or required
- Understanding pension legislation and related products (RRSP, Non-Reg RRIF, LIF)
What you will bring:
- Experience working with the Segregated Fund product
- Knowledge of the Unitrax system
- In depth knowledge of processes and procedures for Canada Life Segregated Fund product and business operations is an asset
- Strong proven attention to detail
- Pension legislation and related products (RRSP, Non-Reg RRIF, LIF) knowledge
- FundSERV knowledge is an asset.
- Self-motivated, commitment to self-development and enjoy a challenging and demanding workload
- Excellent verbal and written communication skills
- Proven ability to learn and grasp new concepts
- Strong interpersonal skills and the ability to work in a team environment
- Able to deal with difficult situations; critical thinking
- Strong customer service skills
- Flexible, able to accept and drive change as required
- Able to work in ambiguous and unstructured situations
-
The base salary for this position is between $47, $71,100.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
