Resource Specialist, International

Make a difference. Be happy. Grow your career.

The Role

The Resource Specialist, International works strategically to support the business line leaders in making staffing decisions that serve the client, support employee career goals, and drive utilization towards financial targets. The Resource Specialist will review under-utilized billable employees and work with business line leaders and practice teams to deploy these individuals on Nordic\Healthtech engagements. They will also manage the pool of active associates in collaboration with project leads.

Key Responsibilities

 The Resource Specialist, International will have the following key responsibilities which include, but not limited to:

• Collaborate with project lead and business line leads to understand staffing needs and requirements.
• Forecast current and upcoming resources to support a cross team staffing strategy.
• Assist in the operational management of the active Contingent Worker pool.
• Facilitating the deployment of current salaried Healthtech employees to ensure utilization remains strategically aligned with organizational goals
• Supporting business line leaders in ensuring that their team members are fully utilized, including providing information and making staffing recommendations.
• Analyzing data from standard reporting processes to develop specialized reports on resource needs, forecasted utilization, upcoming availability, and scheduling conflicts. Present in leadership and team meetings on historic utilization, trends, and upcoming situations that need resolution.
• Develop knowledge and database of skills, experiences, and career goals of the professionals in the assigned business line in order to factor that into staffing decisions. Make recommendations to people manager or leadership as needed to foster skill development in order to better meet client demand or to align the professional with the right growth opportunities.
• Collaborate with the Business lines in order to identify the right person for the right role at the right time. Forecast current and upcoming resources to support a cross-team staffing strategy.
• Facilitate effective communication and collaboration between contract staff personnel and team leads or department heads.
• Manage and utilize resources across projects based on recommended targeted utilization rate.
• Managing and leading team members, supporting efficiency and team goals while ensuring alignment with Healthtech vision 
• Address issues or concerns raised and take necessary actions to resolve or escalate to the appropriate team lead or department head.
• Update industry trends and best practices in resource management to upline leader for continuous process improvements.
• Manage and maintain lifecycle documentation for quarterly reporting and trends. (utilization performance, forecasts, variance analysis and capacity management)
• Involvement in ad hoc projects as required (task forces, reporting, process improvement committees, training manuals, etc.)

Skills and experience

• 3-5 years' experience in resource management, staffing or related field; consulting experience preferred.
• Bachelor's degree is preferred.
• Ability to organize, analyze, and prioritize.
• Excellent oral and written communication skills
• Excellent data presentation skills to an executive audience
• Exhibits business acumen, including a basic understanding of financial metrics.
• Must be able to work independently as well as within a team environment.
• Intermediate Microsoft Office skills, especially Microsoft Excel; familiarity with Microsoft, Workday and Salesforce.
• Customer service mindset, comfortable negotiating between competing priorities. Flexible in adapting to frequently changing priorities.

additional details

• Travel needs may fluctuate based on business deliverables.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.