Key Account Manager, IT/Information Display

Position Type:
Full-Time

Department:
Media Entertainment Solution

Work Location:
North York Office:
20 Norelco Drive, North York, ON M9L 2X6

Work Arrangement
: Hybrid: 4 Days per Week On-Site

Work Hours
: Monday-Friday, 8AM-5PM

At LG, we create Innovation for a Better Life.

We design products and services that make life better, easier, and more enjoyable. Whether it's through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we're driven by one simple idea: to make
Life Good
.

As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence.

Across our global network, LG employees share a common mission: to bring the Life's Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today's dynamic market.

At LG, Life's Good.

The Key Account Manager (KAM) is responsible for driving revenue growth across the Canadian Enterprise market. This individual acts as a trusted advisor to end customers, cultivating relationships with influencers and decision-makers to promote the full portfolio of
LG Media Entertainment Solutions
, including Information Display, IT and related B2B technologies. Unlike vertical-focused KAMs, this role is a
Generalist
, covering multiple industries to capture new opportunities and expand LG's presence across diverse enterprise sectors. The KAM also manages the internal LG processes required to effectively execute the sales cycle and ensure a premium customer experience.

PRINCIPAL RESPONSIBILITIES
:

Sales Quotas & Results
:

• Achieve or exceed monthly, quarterly, and annual sales targets.
• Prospect and develop new enterprise accounts across multiple verticals.
• Strengthen relationships with existing LG key accounts to drive share of wallet.
• Identify emerging market opportunities and create strategies to win.
• Deliver a 120-day rolling forecast and actionable territory plans.

Account & Market Development
:

• Build comprehensive account profiles (key contacts, revenue potential, LG share, competitors).
• Represent LG at key industry events and trade shows across different sectors.
• Leverage LG's ecosystem of partners to expand reach and win complex projects.

Administration & Process
:

• Manage pipeline and sell-through activities in Salesforce.
• Lead regular forecast calls and maintain accurate CRM opportunity data.
• Report competitive landscape and market intelligence to management.
• Manage escalation of account issues across internal LG divisions.

Self-Improvement & Training
:

• Maintain expert knowledge of LG products and competitor offerings.
• Stay ahead of industry trends and technology developments through ongoing training and learning.
• Continuously sharpen consultative selling and solution-based sales skills.
• Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
:

• University degree in Business, Marketing, or related field
• 5+ years of B2B technology sales experience with end-customers
• Prior experience in Digital Signage/AV or IT solutions is a strong asset
• Ability to travel across Canada as required

Note
: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

Conditions of Employment:

It is the candidate's sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer:

LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG's Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes.

LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.