Automotive Service Advisor

1 week ago

Scarborough ON MP B, Canada BDS Fleet Service Full time $60,000 - $80,000 per year

At BDS Fleet Service, we are a turnkey fleet solution for fleets of all sizes.

Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company and play a crucial role. If you are committed and a collaborative professional looking to contribute to a hardworking, innovating team, this opportunity is for you.

Apply now

KEY RESPONSIBILITIES

  • Coordinate with opening of work orders, describing clearly and accurately the complaint/cause and scheduling all the service work with clients
  • Responsible for reviewing technician work orders and finalizing service estimates
  • Look up labour times using Alldata, Michell etc
  • Ensure smooth transition between Service desk, Parts desk and technicians
  • Enter, Coordinate and Manage WO's with client portal (Element, Auto Integrate, ARI, etc)
  • Handle customer complaints with integrity and poise, and when necessary referring customers to the appropriate individual for resolution
  • Maintain a professional appearance and a safe, clean work environment

QUALIFICATIONS AND EXPERIENCE:

  • High school diploma required.
  • 2 years in a role as an Automotive Service Advisor or equivalent experience.
  • Dependability and attention to detail.
  • Ability to learn quickly and to work independently.
  • Strong organizational skills.
  • Ability to plan and manage multiple projects.
  • Excellent analytical and communication skills.
  • Self-motivated

PERKS

  • Competitive Pay
  • Company Bonus
  • Company Events
  • Company Discount

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.

BDS Fleet Service is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We are committed to providing accommodations throughout the recruitment, selection, and employment process in accordance with relevant legislation.

If you require an accommodation at any stage of the hiring process, please contact us and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Scarborough, ON M1P 3B5: reliably commute or plan to relocate before starting work (required)

Experience:

  • Automotive Service Advising: 3 years (preferred)

Work Location: In person

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