General Manager
2 weeks ago
Overview
We are seeking an experienced and dynamic General Manager to oversee the daily operations. The ideal candidate will have a strong background in the customer service industry, demonstrating exceptional leadership and management skills. As a General Manager, you will be responsible for ensuring high standards of customer service, and overall operational efficiency while fostering a positive team environment.
Duties
- Lead and manage all aspects of the business operations.
- Develop and implement strategies to enhance customer satisfaction and drive sales growth.
- Ensure compliance with public safety, and guidelines set by GNB
- Oversee inventory management, including ordering supplies and controlling costs.
- Train, mentor, and supervise staff to ensure a cohesive team that delivers excellent service.
- Manage the Point of Sale (POS) system to track sales and optimize operational efficiency.
- Address customer inquiries and complaints promptly to maintain a positive experience.
Skills
- Proven experience in a supervisory role within the restaurant or hospitality industry.
- Strong knowledge of food and beverage operations.
- Excellent customer service skills with the ability to resolve issues effectively.
- Proficiency in using POS systems for managing transactions and reporting.
- Exceptional team management abilities with a focus on motivating staff for peak performance.
- Strong organizational skills with attention to detail in all aspects of operations.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
Join our team as a General Manager where you can make a significant impact on our locations success while leading a dedicated team committed to providing exceptional entertainment experiences.
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Customer service: 3 years (required)
Language:
- English (required)
Work Location: In person
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