Technical Sales Associate

2 weeks ago

Richmond Hill, Ontario, Canada Yarl Metal Full time $45,000 - $55,000 per year

Technical Sales Coordinator

Location: Richmond Hill | Yarl Metal Fabrications

Yarl Metal Fabrications is growing, and we're looking for a hands-on Sales Coordinator to take our legacy forward.

Technical Sales Coordinator is responsible for supporting the Assistant/Sales Manager and Chief Operating Officer in managing large-scale projects, maintaining client relationships, and driving sales growth.

What You'll Do:

  • Respond to customer inquiries regarding order updates and provide support for any other service requests related to their orders.
  • Arrange product samples for customers upon request, ensuring timely delivery and proper documentation.
  • Coordinate and organize meetings with customers, ensuring all necessary reports and supporting documents are readily available.
  • Facilitate meetings between external draftsmen and the Production Control Team for training purposes, ensuring all arrangements are effectively managed.
  • Assist in managing sales leads and addressing warranty-related concerns as required.
  • Responsible for accurately estimating the price of assigned quote requests and ensuring timely submission.
  • Ensure all outsourced quotations are properly documented and stored in the designated server for future reference.
  • Scan and organize all daily quotation documents in the YFS folder for record-keeping and accessibility.
  • Provide a comprehensive report to the Sales Manager at 4:30 PM daily, highlighting pending tasks and progress updates to ensure effective workflow management.
  • Proactively follow up on pending issues with the Production team and provide timely updates to the Technical Sales Manager.
  • Track the progress of assigned YPF projects, ensuring that order status and relevant project details are accurately recorded in the system, YPF folder, and other resources.
  • Provide regular updates to customers regarding the status of their orders by utilizing information from the master project tracking system.
  • Prepare and submit weekly status reports for assigned projects on designated days, ensuring all project milestones are accurately reflected.
  • Take responsibility for preparing and documenting the summary of the DPM (Daily Production Meeting) in the absence of the Sales Manager.

What We're Looking For:

  • Secondary education/ diploma
  • Degree in Engineering preferred
  • Minimum 5 years of experience in relevant job
  • Experience in construction industry is preferred
  • Working knowledge of AutoCAD is preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to read technical drawings; ERP/Microsoft Office experience.

Why Join Us?

  • Competitive pay & benefits. Salary will be $45,000 - $55,000 per year.
  • Growth opportunities in a fast-paced, team-oriented environment.
  • A culture built on craftsmanship, accountability, and improvement.

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