Care Planner

Right at Home Niagara/Hamilton East is seeking a Care Planner to join our Niagara team

At Right at Home, we believe in adding life to years—for our clients, their families, and our staff. We are proud to offer a supportive and compassionate environment where you can make a genuine difference every day.

Job Summary:

Are you looking for an opportunity to make a meaningful impact on the well-being of your community?

Do you want to help families find the right care solutions for their loved ones?

Are you a compassionate leader who thrives in a team environment and enjoys working with older adults?

If you are an experienced Health Care Worker, Licensed Practical Nurse, Social Worker, Occupational Therapist or have another strong health care background, we want to hear from you

Right at Home is one of the largest and most sought-after home care organizations globally. With 66 offices across Canada, we provide exceptional in-home care services including companionship, personal care, nursing care and hospice-at-home support.

We are looking for our next new team member to join us in the unique role of Care Planner at our Niagara office. This role works closely with families in the community, understands care options, complete client assessments, build Care Plans and develop and support field staff.

**This a travelling post - must have a valid driver's license and access to a personal vehicle.

Qualifications:

• Minimum of 2 -3 years of Care Planning experience within the healthcare field
• Nursing and/or Clinical Healthcare background preferred
• Strong familiarity with medical terminology
• Proven ability to multitask effectively in a fast-paced and dynamic environment
• Ability to work independently as well as collaboratively within a team
• Excellent organizational and prioritization skills
• Strong written and verbal communication skills
• Exceptional interpersonal skills
• Experience with InflowCare Inquiry software and AlayaCare Home Health Care software preferred
• Proficient in Microsoft Office & general computer applications

Responsibilities:

• Conduct and document client assessments, including in-home visits, and develop individualized Care Plans
• Respond to inbound care inquiries and convert client leads into active contracts
• Create and update customized Care Plans as client needs evolve
• Build and coordinate the Care Team, ensuring effectively communication of each Care Plan
• Collaborate closely with the Care Coordinators to maintain quality and continuity of care
• Oversees care delivery to ensure high standards of quality, consistency, and coordination of service delivery.
• Serve as a key resource for clients and their families, fostering trust and providing ongoing support.
• Engage regularly with management, business development and administrative teams to enhance service delivery
• Network with key stakeholders to maintain and develop professional and social contacts (hospitals, discharge nurses, retirement homes, community/national associations – Alzheimer's Association, etc.)
• Promote a positive and inclusive office environment through supportive communication and leadership
• Contribute to an exceptional client and staff experience t the Right at Home Niagara office
• Conduct and facilitate community presentations and represent Right at Home at local events (fundraisers, charity walks, BBQs, etc.)
• Serve as a strong brand ambassador for Right at Home, supporting our mission to remain Niagara's leader in home health care services.

What Right at Home Niagara Offers:

As a Care Planner with Right at Home Niagara, we offer the following:

Competitive Wages + Vacation

· Extended Health & Dental Benefits

· Consistency with Clients and Care Teams

· Opportunity to bring meaningful support to your clients' lives

· Educational opportunities with specialty training

If you believe you would be an asset to our dynamic and growing team, we look forward to hearing from you.

Ready to apply?

· As the next step in our recruitment process, we kindly ask that you submit a short 1–2 minute video introduction to help us learn more about you beyond your resume.

In your video, please include the following:

• Introduction – Your name, location, and a brief overview of your professional background.
• Motivation – Why you are interested in the Care Planner role with Right at Home Canada.
• Qualifications – The key skills and experiences that make you a great fit for this role?
• Personal Insight – Something about yourself or a value that inspires your work in care.

· Email your resume and video to:

** We thank all applicants: however, only those selected will be contact*

Adding Life to Years. It's What We Do.

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking

Application question(s):

• Are you an experienced RPN/RN, Social Worker, Occupational Therapist, Physiotherapist or coming from another strong health care related background?

Experience:

• health care related: 3 years (preferred)

Licence/Certification:

• driver's licence and a reliable car (preferred)

Work Location: On the road