PCB Repair Technician

2 weeks ago

Mississauga, Ontario, Canada Vantage Elevator Solutions Full time $45,000 - $75,000 per year

Description
If you are a forward-thinker interested in building customer relationships, driving sales, and providing exceptional service, then keep reading We are searching for a motivated
PCB Repair Technician
to join our Vantage Elevation team.

About Us
Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.

Summary Of Job Function
The
PCB Repair Technician
is responsible for troubleshooting, testing, and repairing electronic products to the component level, with emphasis on PCB microprocessor boards and communicating with customers. The role includes diagnosing board and system issues, performing precise repairs, validating product performance, providing customer support, and maintaining accurate repair records. The technician must adapt to various board designs while ensuring a clean, safe, and orderly work environment in compliance with safety standards.

Essential Duties & Responsibilities

  • Build, data collection, troubleshooting, and repair to the component level.
  • Perform tests to ensure the proper operation of new and existing products.
  • Perform troubleshooting and diagnosis of the system and perform repairs as required to bring products to full operational capability.
  • Candidates must have experience repairing PCB micro processing boards to the component level.
  • Ability to learn all board designs and perform tests and repairs on each.
  • Technical work experience in a customer support environment, preferably related to elevator systems.
  • Effectively articulate necessary technical information to customers simply and concisely over the telephone or via e-mail.
  • Document customer issues and steps taken to resolve the issue.
  • Monitor call queues and respond with a sense of urgency, ensuring process adherence.
  • Provide customer technical training and technical presentations as needed.
  • Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.

Qualifications

  • Education in electrical and electronic principles with a two-year degree minimum or equivalent experience and knowledge.
  • Minimum of 2 years' experience in PCB repair.
  • Ability to read and interpret electromechanical system documentation, including schematics and diagrams.
  • Experience in a manufacturing environment.
  • Technical work experience in a customer support environment, preferably related to elevator systems
  • Ability to safely and properly select and use appropriate test equipment and tools to effectively troubleshoot and repair PCB boards. ( multi-meters, circuit testers, oscilloscopes, logic probes, and other test equipment)
  • Must have great attention to detail with the ability to troubleshoot circuit boards to the component level.
  • Self-directed with the ability to multitask, prioritize, and manage time effectively.
  • Ability to meet physical job demands and work safely at all times.

Work Environment & Hazards

  • General Office & Manufacturing Environment

Work Contact Group

  • Contact with all departments within GAL Canada and Vantage Elevation
  • Contact with external customers and industry partners in throughout Canada

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