bilingual membership records assistant

2 days ago

Toronto, Ontario, Canada Ontario College of Teachers Full time $54,415 - $60,000 per year

Posting 25-40
Bilingual Membership Records Assistant
Membership Records Unit, Membership Services Department
Permanent Position, Category 13 - Hiring Range $54,415 - $60,249

By reviewing documents in support of applications for teacher certification in Ontario, the Membership Records Assistant supports the quality and ongoing maintenance of the College's Member Registry. The role includes a review of incoming documents such as academic and professional records.

French language proficiency testing will be administered.

Responsibilities

  • Process and assess Canadian and international applications for teacher certification in Ontario in accordance with regulatory requirements
  • Examine documents to verify authenticity, and apply knowledge of regulatory requirements, official documentation, and official document sources to determine acceptability
  • Scan, image, and maintain hard copy and digital documents
  • Provide accurate, timely and clear communication to applicants and members
  • Update member records and issue documentation in support of member qualifications and licensure in accordance with College by-laws and regulatory requirements
  • Prepare complex case recommendations for leadership review and approval
  • Provide regulatory information and technical support to faculties of education and providers of professional education programs
  • Contact external agencies for confirmation/verification of official documentation
  • Coordinate with other units within the College, as needed in support of member and applicant records
  • Perform other duties as assigned.

Qualifications, Skills & Experience

  • Post-secondary diploma or degree, and/or at least one year of relevant experience, or an equivalent combination of education and experience
  • Excellent oral and written communication skills in both French and English
  • Working knowledge of CRM systems, Microsoft Office
  • Strong problem-solving, analytical, decision-making and research skills
  • An ability to work independently as well as in a team environment
  • Effective time management and organizational skills
  • High level of accuracy and attention to detail
  • Ability to handle highly confidential and sensitive correspondence
  • Considered a strong asset:
  • Experience within a regulatory, academic, or credential assessment setting
  • Knowledge of academic and professional documentation
  • Experience in assessment of fraud in hard copy and digital documentation

To apply, please submit your cover letter and resume through
our application portal
no later than November 26, 2025.
The Ontario College of Teachers offers competitive salaries, pension, comprehensive benefits and a modern, progressive work environment. This position operates with a mix of remote and in-office workdays.

Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

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