Quality Assurance Technician

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Job Summary

We are seeking a Quality Assurance Technician - Calibration to play a key role in ensuring the accuracy and reliability of our monitoring and measuring equipment. In this role, you will manage our calibration program, maintain records and procedures, perform in-house calibrations, and coordinate with external vendors.

The ideal candidate is detail-oriented, technically skilled, and thrives in a collaborative manufacturing environment. This position is essential to ensuring compliance with quality standards and supporting continuous improvement initiatives.

Key Responsibilities

Calibration & Quality Systems

• Maintain and continuously improve the calibration lab and calibration management system.
• Perform in-house calibrations and coordinate all vendor calibrations.
• Create, maintain, and update calibration records, procedures, and recall systems.
• Notify equipment users of calibration status and manage scheduling and delivery of devices.

Vendor & Equipment Management

• Conduct new device research, prepare pricing, and support purchasing activities.
• Coordinate with external calibration vendors to send, receive, and track calibrated equipment.
• Maintain vendor relationships to ensure reliable turnaround times and service quality.

Compliance & Continuous Improvement

• Respond to and address non-conformance reports related to calibration.
• Support quality engineering, production, and QC teams with calibration-related activities.
• Assist with document control and provide backup coverage for lab testing as needed.
• Contribute to inspection plan projects and other quality initiatives.

Qualifications & Experience

• Post-secondary education or technical training in Quality Assurance, Metrology, Engineering Technology, or a related field.
• 4+ years of experience in a calibration, quality control, or manufacturing environment.
• Strong understanding of calibration standards, procedures and systems.
• Excellent organizational skills with strong attention to detail and documentation accuracy.
• Demonstrated ability to work both independently and as part of a cross-functional team.
• Strong communication, problem-solving, and time management skills.
• Proficiency with quality management or calibration software systems is an asset.

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world- making it possible for people to travel around the globe efficiently, comfortably and safely.
• We've manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it's tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.