Family Support Worker

Intensive Family Support Worker Zero to Six Team

(Practicing Professional 2, PS4) 

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community? 

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.  

WHAT'S THE OPPORTUNITY? 

We have an exciting opportunity for an Intensive Family Support Worker to join our Zero to Six team which is part of our Home and Community Outreach Team We are currently for a 1-year contract. 

In this role you will provide consultation and intensive virtual and home-based family support to families with children from birth to age six. You will partner with families to assess their needs, identify treatment goals, identify and work with the family providing treatment in their homes and sometimes in our offices. You will work mostly with the adult caregiver and also with their children. Following the ARC (Attachment, Regulation, Competency) treatment model, the Intensive Family Support Worker creates an environment where children, youth and their families can further their resilience and wellness and heal from the effects of trauma.

WHY WORK FOR US? 

We are an organization that serves individuals, families and communities within the Waterloo Region We are excited about our work, the impact we have in the community and our people (our people are our superpower).  We are committed to doing what is best for our community and to developing our people.

Join us to: 

• Do work that matters
  
• Be part of a caring, passionate, and collaborative workplace that lives its values
  
• Learn a ton and support us in creating a more seamless experience for individuals, families and our community
  
• Be a part of our diversity, equity, and inclusion journey
  
• Put the people we serve at the centre of everything we do
  
• Have a positive impact in our community
  
• Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

WHAT YOU'LL BE DOING: 

• Provide client services in accordance with the guidelines of the Agency, including the Children's Mental Health Service Philosophy
  
• Provide family support to children and caregivers related to emotion management, attachment, behaviour and/or parenting strategies.
  
• Develop and implement individualized treatment plans in partnership with families, based on identified needs
  
• Provide home-based support, including parent education and coaching, skill development, and promoting positive parent-child interactions
  
• Assist families in finding appropriate resources and provide crisis support as required
  
• Work collaboratively with team members, colleagues and community partners to support the family's wellbeing
• Communicate openly and honestly with families, staff and supervisor
  
• Work autonomously within a multi-agency team context and in the community

WHAT WE'RE LOOKING FOR: 

• Diploma or degree in Child and Youth Work, ECE or related discipline such as B.S.W. or Social Services Diploma
• Minimum 3 to 5 years successful field experience, or a minimum of 5 years relevant education and special experience or skills
  
• Minimum 3 years of mental health experience working with infants, toddlers, preschoolers and their caregivers
  
• First Aid Certificate, CPR and WHMIS (required) certifications as special skills or training
  
• Sound understanding of early childhood development and infant, toddlers, preschoolers mental health
  
• Knowledge of and experience with attachment and trauma-informed therapeutic interventions and working from an anti-oppressive practice approach
  
• Ability and desire to collaborate with the community and other services
  
• Excellent communication skills (both oral and written), interpersonal and conflict management skills
  
• Exceptional organizational skills and ability to juggle multiple demands and priorities
  

ARE THERE BONUS POINTS? 

Yes We'll give your application extra credit if you have one or more of these:

• Fluency in languages spoken within the communities we serve (e.g. Arabic, Spanish)
  
• Experience supporting clients directly in their home environment
  
• Certified ASQ Ages and Stages Questionnaire
  
• ChYMH trained
  
• Circle of Security trained
  

ANYTHING ELSE I SHOULD KNOW?: 

• We are hiring for a 1-year contract.
• Hours include working at least two evenings per week and the possibility of occasional weekends based on client needs
  
• Work will take place in client homes, community settings and the office
  
• Frequent travel throughout Waterloo Region can include working outside of city limits in rural areas
  
• Must have a valid driver's license, access to a reliable vehicle and applicable auto insurance
  
• Must be legally eligible to work in Canada
• Satisfactory criminal record check for vulnerable sector
  
• Must be able to provide either proof of COVID vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated
  
• This role is a Practicing Professional 2, Programs and Services (PS4) and the hourly rate for this position is $26.42-$37.29.
  
• The closing date for this posting is October 31, 2025
  
  

OUR COMMITMENT TO EQUITY

Camino is an equal opportunity employer and supports workforce diversity. At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources ). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how. 

Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities.

Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization. 

We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Camino experiences true equity, empowerment, and inclusion.