Internal Communications Coordinator

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

Join an organization that plays a critical role in Canada's economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world's most sustainable port.

The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of Vancouver, Canada's largest and most diversified port. Our mandate as a Canada Port Authority, as set out by the Canada Marine Act, is to enable Canada's trade objectives, ensuring goods are moved safely and responsibly through the Port of Vancouver. That means providing infrastructure and ensuring the safe and efficient movement of marine traffic and cargo within the port. It also means we carry out reviews of proposed activities and developments on federal port lands and waters to determine whether a project can go ahead without impacts to the environment and community that cannot be mitigated.

We are passionate about the work we do and what it contributes to our local communities, the region and our country. This is reflected in our values of collaboration, continuous improvement, accountability and customer responsiveness.

Be a part of a team that advances initiatives to promote economic prosperity through trade, a healthy environment and thriving communities for the future generations of Canadians. It's a workplace where the intrinsic value of your contribution to help foster the continued growth of the Canadian economy becomes a tangible reality. Bring your unique strengths, perspectives and experiences to the port authority and join us in charting a course toward a sustainable future.

The internal communications coordinator will play a key role in helping to support the day-to-day planning, coordination, and delivery of internal communications at the port authority. They will work closely with the team and key stakeholders to design and deliver internal communications in a timely and effective manner, on brand and in line with our style guidelines. This role will be responsible for ensuring that our corporate intranet is kept up to date and well maintained. The internal communications coordinator will support intranet publishers across the organization and help drive governance and compliance with our intranet standards. The coordinator is responsible for maintaining systems and processes, producing reports, presentations, and coordinating development of analytics, metrics, and feedback to help measure the effectiveness of internal communications.

What You Do

In this role, the successful candidate will:

• Coordinate the planning of internal communications across a range of channels such as our employee intranet site, newsletters, town hall meetings, recognition events, and workshops
• Liaise with key stakeholders and request updates, information, and content for internal communications, providing feedback where necessary
• Coordinate internal communication requests, liaising with others in the team to ensure that communications are planned and delivered in line with our systems and processes
• Monitor the employee communications mailbox, respond to communication requests, and ensure the master internal communications plan and communications calendar is updated regularly
• Design, develop and deliver internal communications in a timely and effective manner, on brand and in line with our style guidelines
• Work alongside other members of the team to help draft communications and coordinate the creation and delivery of the weekly HubTalk newsletter
• Research, proof, edit, review, drafts updates and prepare meeting agendas, presentations, briefing notes and emails to employees
• Develop graphics, photos, videos, podcasts and illustrations for publication across various digital platforms
• Coordinate with graphic designers, videographers, writers, and other communication agencies where necessary
• Publish content on the employee intranet site to help increase engagement, understanding and collaboration online
• Help bring content on the intranet to life using photos, videos, and illustrations, utilizing best practices for online publication
• Ensure that the employee intranet site is an up to date and accurate by conducting regular audits, reviews, and reporting
• Help drive governance and compliance with our intranet standards across the organization providing training and support to intranet publishers where necessary
• Coordinate the gathering of employee feedback, prepare reports, and summarize data and analytics on a regular basis to help ensure the effectiveness of internal communications
• Analyze feedback and respond to comments and questions from employees online in a timely manner, helping ensure that employees are engaged and have a voice
• Develop, document, and maintain internal systems and processes to ensure that employee communications are planned, coordinated and delivered effectively
• Maintain digital asset libraries and ensure documents and plans are organized and maintained in line with our data records standards

What You Bring

• Completion of a two-year diploma or associate degree in marketing, communications, public relations, or another acceptable discipline from a recognized educational institution
• A minimum of three years' experience in a role responsible for developing and delivering digital media, including the development and maintenance of websites, web content, and online publishing at a corporate level or for large audiences (e.g., 500+ employees)
• Must have demonstrated experience in graphic design, photo editing, video production, and email marketing
• A strong understanding of SharePoint online and graphic design principles, user experience, and Microsoft office suite of tools, Adobe Suite, and email marketing tools
• Previous experience shooting and editing video content, including pre-and post-production will be considered an asset

What We Offer

• Market-competitive base salaries and variable incentive plan
• Generous and inclusive benefits offering including retirement benefits plan
• Flexible remote work program
• Earned time off program
• Paid vacation and personal care leave
• Learning, development, and advancement opportunities
• Onsite gym with towel service in a national landmark in the heart of Vancouver's waterfront
• Friendly, unique, and respectful workplace

Location:
Vancouver, Canada

Job type:
Bargaining Unit, Full-Time, Temporary, Hybrid

Working environment:
Normal working office conditions.

This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require support applying to our openings, please contact us at

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We recognize and acknowledge that we are located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about our indigenous relations and commitment to reconciliation, please visit our
website
.