Events & Experience Manager

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world's Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. 

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

About the Role

We are seeking a thoughtful, detail-oriented, and results-driven Events and Experience Manager to execute our events strategy and ensure we provide unique, memorable experiences to grow our brand and reputation as an innovative market leader. Reporting directly to the Head of Marketing, this individual will be responsible for planning, executing, and optimizing in-person events and conferences to drive lead generation, and expand brand awareness across our key channels: direct to CFO/finance accounting teams, bank partners, and consultant/ERP partners.

Responsibilities

• Develop and execute comprehensive event plans aligned with business objectives and target audience segments for the purposes of lead generation and brand building, including external conferences and FISPAN-hosted events
• Manage all aspects of event planning and logistics, including venue selection, vendor management, budget tracking, registration, and on-site execution
• Collaborate with internal teams (leadership, sales, partnerships, product, marketing) to ensure event success and alignment with overall marketing initiatives
• Analyze event performance, track key metrics, and provide insights for continuous improvement
• Identify and secure speaking opportunities, sponsorships, and partnerships to maximize event impact
• Manage event communications and promotions across various channels (email, social media, website)
• Stay up-to-date with industry trends and best practices in event marketing

Qualifications

• 5+ years of experience in events, with a proven track record of successfully executing in-person events and conferences
• Demonstrated ability to work effectively in a fast-paced, startup environment, managing multiple projects simultaneously
• Inherent agility to be able to think and shift on the fly, as requirements may change
• Bias to hosting and making memories for the guests
• Strong project management skills with meticulous attention to detail
• Excellent communication, interpersonal, and presentation skills
• Proficiency in event management software and CRM platforms
• A results-oriented mindset with a focus on lead generation and ROI
• Ability to travel as needed for events
• Based in Vancouver

Nice to Have:

• Experience in the banking, ERP, B2B SaaS, and/or Fintech industries is essential
• Experience in independently running and managing a full-scale conference

Why Work With Us? 

• Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base.
• High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that.
• Rich Culture: The Company's culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies. 
• Perks: Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness center and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $75,000-$85,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. 

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. 

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. 

• Extended health and dental benefits
• Paid time off 
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We'll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion, and eliminating bias in our recruitment process.