Seasonal Guest Services Agent

7 days ago


Rossland British Columbia VGY Canada Crescent Careers Full time $24,000 - $49,000 per year

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need.  We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with:

  • Highly competitive wages - An hourly range of $19.76.
  • An exceptional benefit plan for eligible associates & your family members
  • RRSP matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Discounts with Marriott properties for you & your family members.

 

Are you looking for a job where you can make a positive impact on each guest's experience? Do you enjoy providing exceptional customer service and creating memorable moments? If so, we have the perfect opportunity for you as a Guest Services Agent

Here is what you will be doing each day:

  • Greet and assist guests with a friendly and welcoming attitude
  • Park and retrieve vehicles efficiently and safely
  • Provide information about the hotel amenities and local attractions
  • Assist guests with luggage and other needs as required
  • Ensure a seamless and enjoyable experience for all guests

Who We're Looking For:

Customer-Focused Individuals: Outgoing and passionate about providing exceptional guest experiences

Communication and Interpersonal Skills: Excellent verbal and written communication skills, coupled with strong interpersonal abilities

Attention to Detail: Highly organized and meticulous, with the ability to handle multiple tasks in a fast-paced environment

Teamwork and Independence: Capable of working effectively in a collaborative team setting while also contributing independently

Valet or Customer Service Experience: Previous experience in valet or customer service roles is highly valued

Does this sound like you?

Join our vibrant team at The Josie Hotel as a Guest Services Agent and play a pivotal role in curating memorable experiences for our guests. Apply now to become a part of our dynamic team

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.



  • Rossland, British Columbia, VGY, Canada Crescent Careers Full time $32,000 - $40,000 per year

    Your passion for service ensures that our guests are taken care of, as you respond to guest requests and questions in a professional, positive manner.As a Front Desk Agent, you are empowered to create a unique, sincere and genuine experience for our guests.**SKI PASS FOR FULL TIME EMPLOYMENT** (only 30 hour per commitment) Job DescriptionFront desk agents...

  • Guest Services Agent

    4 weeks ago


    Rossland, Canada Crescent Hotels & Resorts Full time

    Overview Seasonal position with Crescent Hotels & Resorts. We are a team of hospitality professionals devoted to delivering exceptional guest experiences. We value our associates as the shining stars of what we do and encourage you to bring your true self to work each day. We are looking for our next great team member to join our Guest Services Team. We are...


  • Tofino, British Columbia, Canada JGE Ocean Village Full time $35,000 - $45,000 per year

    POSITION SUMMARYReporting to the Guest Services Manager the Guest Services Agent will ensure an optimal guest experience through the highest quality of customer service. The Guest Services Agent promotes a positive image of the property to guests, and accommodates guests during their stay in an attentive, courteous and friendly manner. Seeking candidates...

  • Guest Experience

    2 weeks ago


    Rossland, Canada HVMG Full time

    Job OverviewAs the Guest Services Supervisor, you will assist in leading the Guest Services team to deliver exceptional guest experiences. This role involves overseeing daily operations, supervising team members, and ensuring guest satisfaction at all touchpoints, including outdoor activities. You will also be responsible for facilitating outdoor hikes and...

  • Guest Experience

    2 weeks ago


    Rossland, Canada Crescent Hotels & Resorts Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...


  • Rossland, British Columbia, VGY, Canada Crescent Careers Full time $80,000 - $1,040,000 per year

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • guest service agent

    7 days ago


    Rossland, British Columbia, Canada Prestige Mountain Resort Rossland Full time $25,000 - $40,000 per year

    Education:Expérience:EducationSecondary (high) school graduation certificateTasksInvestigate complaints and claimsRegister arriving guests and assign roomsResolve complaints and claimsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of...

  • Front Desk Agent

    1 week ago


    Rossland, Canada The Josie Hotel, Autograph Collection Full time

    **Description**: **Your passion for service ensures that our guests are taken care of, as you respond to guest requests and questions in a professional, positive manner.** **As a Front Desk Agent, you are empowered to create a unique, sincere and genuine experience for our guests.** **SKI PASS FOR FULL TIME EMPLOYMENT** (only 30 hour per commitment) and...


  • Rossland, British Columbia, VGY, Canada Crescent Careers Full time $92,400 per year

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Guest Experience

    2 weeks ago


    Rossland, Canada Crescent Hotels & Resorts Full time

    At Crescent Hotels & Resorts we are a team of hospitality professionals proud of the exceptional experiences we provide for our guests. We believe our Associates are the shining stars of what we do and we encourage you to bring your true self to work every day, celebrating you and cheering you on as you shine bright in your career journey. Whether it is...