Technical Business Analyst

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Technical Business Analyst (Corrigo) - JLL

What does this job involve?

Provide technical and project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases,sequence diagrams, future state proposals, UAT plan)

Collaborate closely with cross-functional Team members to implement the requirements, provide necessary guidance to testers during QA process

Elicit and clearly document technical business and systems requirements

Potential issue/ risk identification and resolution.

Identifies scope creep

Preparation of Process Flow Diagrams, Presentations, System Demos and Reports for the different vertical and horizontal solutions

Participates in the scoping of proposed enhancements, and works with Delivery Managers, Team Leaders, and Project Managers to turn businessrequirements into actionable developer specifications.

Ability to build relationships and influence decision making

We are a creative group of global innovators and problem solvers, and if you enjoy shaping the future, apply for this role.

As a Technical Business Analyst, you will be responsible for

Create technical designs and solutions towards project deliverables

Architect complex multi-tier technology stacks and development blueprints for the execution team.

Interacts with Customers and explains overall solution and its impact on the Prospects/Customers business drivers

Creates specifications for each release and enhancement. Works with development staff to develop enhancement in a timely fashion

Anticipates and prevents common errors. Tests enhancements pre- and post-development to make sure system meets end user needs, meetsspecifications and is error free. Assures quality control including regularly updating procedures

Gathers feedback from stakeholders for future enhancements and ways to increase timeliness, accuracy, relevance, and comprehensiveness. Acts as aliaison between project stakeholders to correct bugs in systems and follows up with end users.

Provides training and functional support as needed

Works to mitigate risk while managing tasks, resources, and changes.

Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules whennecessary; determining daily priorities

Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others;driving the resolution of issues; and holding self and team accountable for results

Understand and negotiate needs and expectations of multiple stakeholders

Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

Meet with project team regularly to review project deliverables and deadlines

Develop and execute test scenarios

End to End – Implementation of technology for our Client Accounts

Data template creation / Training to the Account Team

Guiding end users to complete the data template

Validating the data & correcting it in partnership with the Account team

Data upload & System configuration

User Management – User Creation, Authorization & Role creation/Mapping

Develop User Guides & Update

Develop Process Documents & Update

Conduct Internal testing of the configuration done in the application

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.