Data Entry Assistant

Job Posting – Data Entry Assistant

At Human Concern International, we are more than a great and open place to work in — our work is life-changing. Together, we try to move families from crisis to sustainability. More than 40 years ago the inspiration for HCI began with three volunteers' wish to change the lives of thousands of Afghan refugees in Pakistan. Today, together with our volunteers, donors and staff, HCI has delivered more than $250 millions in aid and transformed countless lives in more than 40 countries.

We are seeking a detail-oriented and reliable Data Entry Assistant to assist with organizing, inputting, and maintaining data with respect to donor records, community programs, and youth development initiatives aligned with the values and mission of our organization. This role is essential in supporting teams across the organization by ensuring accurate, timely data entry that informs program design, reporting, and strategic decision-making. The ideal candidate will have strong attention to detail, proficiency in data entry tools and software, and a basic understanding of our initiatives and community development.

Position Title: Data Entry Assistant

Reporting To: Global Senior Data Services & IT Manager

Location: Remote / Hybrid

Number of Positions: 2

Terms: Seasonal (6 Month Contract) – 25 hours per week

Deadline to Apply: Ongoing until position is filled

Key Duties and Responsibilities

Data Collection & Extraction:

• Collect raw data from various payment sources on a monthly basis and as needed.
• Extract data from scanned forms collected through field activities.
• Extract relevant donor information from forms for Direct Debit setup.

Data Cleaning & Entry:

• Clean and validate raw data to ensure accuracy and consistency.
• Enter cleaned data into Google Sheets for further processing and import into the CRM.
• Flag and correct any discrepancies or incomplete entries.

Data Reconciliation & Maintenance:

• Perform data reconciliation tasks using raw data to ensure records match payment platforms or donor forms.
• Identify and resolve inconsistencies in financial or donor records.

• Maintain well-organized digital records for easy reference and audit purposes.

• Maintain confidentiality and security of donor and youth program data.

• Assist in improving data processes and workflows for greater efficiency.

Reporting & Analysis Support:

• Prepare data summaries and organize information for internal reports.
• Create reports from raw data as needed to support program, finance, or research functions.
• Assist in analyzing trends or findings from collected data upon request.

Platform Adjustments:

• Make necessary data corrections or updates on donation platforms and portals.
• Coordinate with relevant teams to ensure changes are accurately reflected across systems.

Any other task as assigned.

Qualifications, Skills and Experience

• High school diploma or equivalent required; post-secondary education in administration, data management, or a related field is an asset.

• Certification or training in data entry, database systems, or office administration is an advantage.

• Strong attention to detail and high level of accuracy in data entry and verification.

• Proficiency in Microsoft Excel and Google Sheets; ability to work with formulas, filters, and data validation tools.
• Familiarity with CRM systems (e.g., Raisers Edge, Salesforce or similar) is an asset.
• Basic understanding of data cleaning and reconciliation processes.
• Ability to organize, prioritize, and manage multiple tasks with minimal supervision.
• Strong problem-solving skills and a proactive approach to identifying and correcting errors.
• Effective written and verbal communication skills.
• Ability to handle sensitive information with confidentiality and integrity.

• Minimum 1 year of experience in data entry, administrative support, or a related role.

• Experience working with nonprofit or community-based organizations is preferred.

• Experience generating reports or working with raw data to support programmatic or research functions is beneficial.

Our Offer

• Salary is competitive/commensurate with experience and other qualifications,
• Paid Vacation, Sick & Family Days accrued annually
• Employee awards and recognition opportunities

All applications are appreciated; however, please note that only those candidates selected for an interview will be contacted.