After-Sales Service Intern

1 week ago

Québec, Quebec, Canada 7f5baebb-f703-4a1a-935e-3013a781d4b9 Full time $45,000 - $60,000 per year

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world

This Position reports to:

Service Manager

Your Responsibilities:
As part of their internship within the after-sales service department, the individual will report to the Service Manager and participate in technical support activities, maintenance, and improvement of spectroscopy equipment. Their tasks will include:

  • Assisting after-sales engineers in diagnosing and repairing spectroscopy analyzers.
  • Participating in functional tests and instrument calibration after interventions.
  • Supporting product and service sales by promoting business development.
  • Assisting customers by phone and email as part of technical support activities.
  • Suggesting improvements to diagnostic methods and intervention tracking.
  • Helping manage spare parts and consumables inventory.
  • Ensuring follow-up on equipment returns for repair.

Job Qualifications:

  • Student in physical engineering, instrumentation, industrial maintenance, optics, or any other field related to analysis and spectroscopy.
  • Knowledge of spectroscopy and analytical instrumentation.
  • Basic understanding of electronics, mechanics, and scientific instrument maintenance.
  • Good command of computer tools, familiarity with Microsoft Office suite.
  • Rigorous and analytical mindset.
  • French is required. English is also necessary for regular communication with clients outside Quebec.
  • Strong communication skills, customer satisfaction focus, autonomy, attention to order and quality.

Why ABB?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABBCareers
RunwithABB
Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

  • Women
  • Indigenous peoples
  • Members of visible minorities
  • Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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