Current jobs related to Application Support Analyst - Calgary, Alberta - Alberta Central
-
IT Support Applications Analyst
2 weeks ago
Calgary, Alberta, Canada Beam Radiology Full time $60,000 - $75,000 per yearJob SummaryBeam Radiology is seeking a dedicated and proactive IT Support Applications Analyst to join our team. Reporting directly to the IT Manager, this role is essential for the support, maintenance, and optimization of our critical clinical and business applications within a dynamic radiology environment.The successful candidate will play a vital role...
-
Application Support Analyst
2 weeks ago
Calgary, Alberta, Canada Enbridge Full time $80,000 - $120,000 per yearWork options: Hybrid 12-month Contract200, st Street SW, Calgary, Alberta, CAN T2P 3L8At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that...
-
IT Support Applications Analyst
7 days ago
Calgary, Alberta, Canada Fluid - Solutions de Talents Full time $60,000 - $90,000 per yearLocation:Calgary, AlbertaPosition Type:Permanent |Hybrid Work ModelAbout The RoleOur client, a leading radiology organization, is looking for a skilledIT Support Applications Analystto join their growing team in Calgary. Reporting directly to theIT Manager, youll play a key role in supporting and optimizing critical clinical and business applications that...
-
Analyst, Applications
1 week ago
Calgary, Alberta, Canada Avenue Living Full time $60,000 - $90,000 per yearAvenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Our unique approach has led to rapid growth across North America now representing one of Canada's largest alternative asset managers. Since 2006, we have acquired over $8.5 billion in assets under management across a variety of sectors throughout...
-
Customer Application Support Analyst
15 hours ago
Calgary, Alberta, Canada Enverus Full timeDescriptionApplication Support SpecialistWhy YOU want this positionAt Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are...
-
Manager, Application Support
1 week ago
Calgary, Alberta, Canada Trans Mountain Full time $120,000 - $180,000 per yearTrans Mountain Corporation operates Canada's only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.Trans Mountain also operates a state-of-the-art...
-
Support Analyst
1 week ago
Calgary, Alberta, Canada Blackline Safety Full time $60,000 - $80,000 per yearOur team at Blackline Safety is growing As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.The Support Analyst provides hands-on technical support to end users,...
-
Account Support Analyst
5 hours ago
Calgary, Alberta, Canada NCR Atleos Full timeAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Title:Account Support AnalystLocation: Calgary, ABKey ResponsibilitiesInitiate...
-
Parts Support Analyst
7 hours ago
Calgary, Alberta, Canada PBS Systems Full time $48,000 - $58,000Company Name: PBS SystemsJob Location: Calgary, AB - Tech CenterJob Type: Full-time, PermanentInternal Job Title: Parts Support Analyst - Tier 1 Reports To: Team Lead - Parts Support Job Requirement(s): Travel throughout Canada and USA, 1 week per monthNo. Openings: "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America...
-
Application Support Specialist
1 week ago
Calgary, Alberta, Canada Northview Residential REIT Full time $60,000 - $90,000 per yearAt Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. Headquartered in Calgary, AB, we currently operate in nine provinces and two territories, managing over 13,000 multi-residential units, 1.2 million sq. feet of commercial space, and 200 executive suites. We are proud to live, work, and play in...
Application Support Analyst
2 weeks ago
COMPANY OVERVIEW
The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV's goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure. PPJV invites candidates to apply from Alberta, Saskatchewan, Manitoba and Ontario.
ROLE SUMMARY:
Prairie Payments Joint Venture (PPJV) is undergoing a payments modernization initiative and requires an experienced payments Application Support Analyst who will play a critical role in ensuring the stability, reliability, and performance of PPJV's payments software applications, software and databases. The Application Support Analyst focuses on diagnosing and resolving application issues, coordinating deployments, and providing responsive support across production and test environments.
Working closely with the Manager, Application Development and the Application Development Team, the Application Support Analyst supports both legacy and modern systems that underpin PPJV's credit union payments infrastructure. The Application Support Analyst requires strong troubleshooting skills, a proactive approach to incident resolution, and a commitment to maintaining service levels through On-Call support and change management.
KEY RESPONSIBILITIES- Investigate and resolve application issues across PPJV's payment systems (e-Transfer, Bill Pay, Cheque, Wires, AFT). Perform root cause analysis, document solutions and implement fixes to ensure system stability.
- Coordinate and execute deployments for all IT changes, including patches, upgrades, and configuration updates. Ensure proper documentation and rollback plans are in place.
- Provide 24/7 on-call support as part of a rotating schedule to ensure rapid incident response and minimal service disruption.
- Maintain and enhance monitoring systems to proactively detect issues. Respond to alerts and take corrective actions to maintain performance and availability.
- Work closely with developers, quality assurance, and business teams to ensure smooth transitions from development to production. Participate in release planning and post-deployment reviews.
- Maintain clear and up-to-date documentation for support procedures, known issues, and resolution steps.
- Support reporting needs using tools like Power BI. Assist in data validation and performance tuning of reporting queries.
- Identify opportunities to improve support processes, reduce incident frequency, and enhance system reliability.
- Create user guides, write procedures for system use, and analyze reports on application performance and errors.
- Minimum of 2 years' experience in application support or IT support roles, preferably within financial services or payments systems.
- Familiar with Azure Devops for code management.
- Strong troubleshooting skills with experience resolving issues in .NET-based applications and Microsoft Azure environments.
- Familiarity with deployment tools and CI/CD pipelines.
- Experience supporting applications built with React or Angular is an asset.
- Proficiency in Microsoft SQL Server, including query optimization and troubleshooting stored procedures.
- Experience with monitoring tools and incident management platforms.
- Solid understanding of RESTful APIs and troubleshooting integration.
- Experience with Power BI for reporting and dashboard support.
- Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
- Familiarity with Agile/Scrum methodologies and tools such as JIRA.
NOTE: This is a mostly remote role with occasional travel to the office when needed. Preferred location: Alberta, Saskatchewan or Manitoba, or Greater Toronto Area, ON.
THE ENVIRONMENT
PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
Interested candidates are asked to submit a resume & cover letter by 11:59 PM on November 11, 2025. We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.
