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IT Change and Release Analyst

2 weeks ago

Toronto, Ontario, Canada Recrute Action Full time US$32 - US$38
IT Change and Release Analyst

Support global technology releases in a hybrid environment using ITIL, SDLC, and Agile practices. Requires 3+ years in change or release management, a Computer Science degree, ITIL V3+ certification, and hands-on experience with Jira, Git, and CI/CD tools. Ideal for strong communicators with leadership, coordination, and problem-solving skills.

What is in it for you:


• Salaried: $32-38 per hour.

• Incorporated Business Rate: $40-46 per hour.

• 12-month contract.

• Full-time position: 37.50 hours per week.

• Hybrid work model: 3 days per week on-site.

Responsibilities:


• Coordinate the release of software and technology changes according to corporate standards.

• Assist with planning and administration of Change Advisory Board (CAB) meetings.

• Support application teams in managing the release lifecycle and schedules.

• Communicate interdependencies and coordinate across IT teams and release managers.

• Identify and mitigate risks that may impact release timelines or quality.

• Provide regular updates on release progress, issues, and outcomes.

• Schedule and conduct release readiness and milestone reviews.

• Assign Release Engineers and lead Go-Live activities to ensure successful deployments.

• Collaborate with development teams to enhance deployment automation and tooling.

• Maintain release documentation, process guides, and dependency lists.

• Promote improvements to release and configuration management methodologies.

What you will need to succeed:


• Bachelor's degree in Computer Science or equivalent.

• ITIL V3+ certification.

• 3+ years of experience in change management, release management, or code promotion.

• Expert knowledge of the Software Development Lifecycle (SDLC).

• Experience with DevOps and Agile methodologies including Scrum, Waterfall, and Kanban.

• Familiarity with Continuous Integration and Continuous Delivery (CI/CD) pipelines.

• Hands-on experience with Jira, Git, and Visual Studio Release Management.

• Strong understanding of system architecture, application infrastructure, and operating systems.

• Proven team management and stakeholder coordination skills.

• Excellent communication and interpersonal abilities.

• Strong problem-solving and analytical thinking.

• Leadership and influencing skills.

• Proficient in time management and team collaboration.

• Able to manage crucial conversations and navigate complex situations.

Why Recruit Action?

Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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