Front Desk Receptionist

11 hours ago

Abbotsford BC VT A, Canada Alpineinn Full time $24,000 - $50,400 per year

Candidates residing in Abbotsford or very close by to Abbotsford

Please note that we will not be taking students schedules for this position

Overview

We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, we would love to hear from you.

Responsibilities

  • Greet guests warmly and assist them with check-in and check-out procedures.
  • Answer phone calls promptly, providing information or directing calls as necessary.
  • Manage reservations and maintain an organized front desk area.
  • Handle guest inquiries and complaints with professionalism and efficiency.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with other departments to ensure guest satisfaction.
  • Uphold hotel policies and procedures while maintaining a high level of service.

Skills

  • Previous experience in a front desk or receptionist role is preferred.
  • Strong customer service skills with a focus on guest satisfaction.
  • Proficient in using phone systems and demonstrating excellent phone etiquette.
  • Knowledge of hospitality industry standards is beneficial.
  • Ability to work well under pressure while managing multiple tasks effectively.
  • Excellent interpersonal skills with a friendly demeanor.

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

Experience:

  • Hotel experience: 1 year (required)
  • Hospitality: 1 year (required)
  • Front desk: 1 year (required)
  • Customer service: 1 year (required)
  • Computer skills: 1 year (preferred)

Work Location: In person

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