Intake Investigator

Job InformationJob Title: Intake Investigator Job Requisition ID: 77552Ministry: Public Safety and Emergency ServicesLocation: Edmonton or CalgaryFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekPermanent/Temporary: PermanentScope: Open CompetitionClosing Date: December 10, 2025Classification: Program Services 3Salary: $2,849.89 to $3,738.14 biweekly, ($74,382 to $97,566 annually)Public Safety and Emergency Services – responsible for keeping communities safe and secure, upholding a fair and accessible justice system, and ensuring Alberta is prepared for and resilient to the impacts of disasters by working with our partners in law enforcement, justice, health, and social services.For more information about the Ministry of Public Safety and Emergency Services, please visit our website at: The Police Review Commission (PRC) will be responsible for overseeing the police complaints process for all police services in Alberta and will have approximately 150 staff. Following implementation, the PRC will be at the forefront of leading and supporting police services through a significant change in process and philosophy. Role Responsibilities As an Investigator with the Police Review Commission (PRC), you will conduct thorough investigations into complaints of police misconduct, working under the guidance of senior staff. You will gather and analyze evidence, interview complainants, subject officers, and witnesses, and prepare clear investigative reports that contribute to fair and timely disciplinary decisions.This role focuses on developing investigative expertise, applying trauma-informed practices, and supporting the PRC's mandate of building public trust and strengthening accountability in policing through:•    Investigative Practice – Develop investigative plans, gather evidence, and conduct interviews with complainants, subject officers, and witnesses.•    Evidence Management – Collect, document, and handle digital and physical evidence in compliance with best practices and disclosure requirements.•    Reporting – Prepare accurate investigative reports and recommendations for senior review, ensuring clarity, accuracy, and adherence to policy.•    Collaboration – Work with senior investigators, case coordinators, and resolution specialists to advance cases and recommend outcomes.•    Learning & Development – Build investigative expertise over time, seeking mentorship from senior staff, and contributing to continuous improvement projects.•    Professional Integrity – Apply trauma-informed approaches, maintain confidentiality, and navigate sensitive interactions with professionalism and impartiality.Please click on this link to view the job description for this position.  APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies: •    Systems Thinking: Considers the political and social environment as it relates to policing and law enforcement, and the diverse communities we serve, and uses that knowledge to inform communication plans. •    Creative Problem Solving: Analyze, evaluate, and synthesize information to provide decision. Generate ideas on how to solve problems, while mitigating risk and bringing together the right people into discussions.•    Agility: Demonstrates adaptability in a fast-paced, high-profile environment by responding quickly to emerging issues, shifting priorities, and evolving stakeholder needs, while maintaining clarity, consistency, and alignment with the PRC's mandate.•    Build Collaborative Environments: Establish and maintain strong collaboration partnerships within PRC, GOA, non-government to ensure mandate is met. Seeks to improve engagement approaches tailored to stakeholder perspectives and PRC priorities. Qualifications Minimum Requirements:University degree in Criminology, Law and Society, Police Studies, Sociology or any other related field, plus two (2) years of related experience.Directly related education or experience will be considered on the basis of: •    1 year of education for 1 year of experience; or•    1 year of experience for 1 year of education.Assets: •    Experience in investigative techniques, including interviewing complainants, witnesses, and subject officers.•    Experience drafting investigative reports and disclosure packages.•    Experience working with judicial authorizations (e.g., production orders, search warrants).•    Knowledge of the Police Act, Police Service Regulation, Canada Evidence Act, and other relevant legislation.•    Experience with evidence handling, including digital evidence.•    Ability to work independently and manage complex, sensitive files.•    Strong communication, problem-solving, and conflict resolution skills.•    Experience working with Indigenous and diverse communities.Technical Competencies:•    Knowledge of investigative standards, evidentiary rules, and disclosure obligations.•    Ability to prepare and present detailed investigative reports for hearings.•    Strong analytical skills to interpret information and identify investigative gaps.•    Proficiency with Microsoft Office and ability to learn case management systems.•    Ability to foster collaboration across diverse teams and stakeholders.•    Political acumen and sound judgment in handling sensitive, high-profile cases.Other Requirements:•    Must be able to pass and maintain a fingerprint-based criminal records check, police information check, and other clearances required to access police databases.•    Class 5 driver's license and clear driver's abstract; travel within Alberta required.Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to Notes •    Location: Sunlife Place, Edmonton or John J Bowlen, Calgary•    Hours of work: 7.25 hours per day/ 36.25 hours per week•    Monday to Friday (8:15 am to 4:30 pm)•    Some travel may be required (