Deli Clerk-13th Ave Food Store

Position Summary:

South Country Co-op is seeking a friendly and customer-focused Deli Clerk to join our team at the 13th Ave Food Store in Medicine Hat, AB. If you're passionate about providing exceptional customer experiences, we'd love to hear from you

Reporting to the Deli Manager, this position is responsible for preparing a variety of deli foods: including meats, salads, pizzas, and sandwiches—while delivering an exceptional customer service experience. The Deli Clerk also contributes to maintaining product freshness, proper merchandising, and ensuring cleanliness and food safety in the department.

Key Responsibilities:

• Provide outstanding service to customers in a prompt and friendly manner
• Prepare deli items such as salads, sandwiches, pizzas, and specialty meats
• Stock, rotate, and merchandise deli products to ensure quality and freshness
• Maintain high standards of cleanliness, sanitation, and food safety
• Operate deli tools and equipment safely and efficiently
• Assist with product ordering and inventory control
• Follow proper handling, preparation, and storage protocols
• Work collaboratively as part of a diverse and multi-generational team
• Deliver excellent customer service by assisting customers, promoting merchandise, and ensure customer needs, preferences, and expectations are met
• Educate customers on the benefits of membership in South Country Co-op 
• Other duties as assigned

Qualifications:

• Must be at least 15 years of age and completed Grade 9
• Previous deli or retail experience is an asset
• Knowledge of deli products and preparation techniques preferred
• Physically able to frequently lift and carry up to 50 lbs (22.5 kg) and perform daily tasks such as standing, bending, and shelving
• Comfortable working in temperature-controlled environments (coolers, freezers)
• Strong interpersonal and communication skills
• High level of integrity, initiative, and professionalism
• Positive attitude and commitment to learning
• Ability to work independently and adapt to new technologies
• Effective in fast-paced, changing environments
• Demonstrated ability to treat others with respect, tact, and diplomacy

Work Schedule:

This position requires full availability, including days, evenings, and weekends.

Why Work with Us?

At South Country Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

• Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards: Recognize and celebrate milestones in your career with us.
• Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization.

South Country Co-op is proud to uphold our brand values: Customer Focused, Build Awesome Teams, and Communicates Effectively. We offer competitive wages, opportunities for career advancement, and potential eligibility for a comprehensive benefits package, based on hours worked.

Internal candidates are encouraged to apply using the internal career portal via HR Self service.

Internal candidates who apply by Tuesday, November 11, 2025, at 4:00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily. The Internal Candidate verification form must be submitted as part of your application. 

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.