Heavy Haul Dispatch

6 days ago

Acheson, Alberta, Canada Bds Inc Full time $50,000 - $80,000 per year

Company Overview

BDS Heavy Haul has been a trusted name in specialized transportation across North America since 1978. What began with one man and a truck has grown into a premier heavy haul fleet offering full-service transportation solutions, including oversized/overweight loads, winch and bed trucks, cranes, pilot services, specialty projects, and cross-border moves.

Our adaptable fleet and commitment to safety set us apart—We are proud to support clients across Canada and the U.S. with reliability, professionalism, and a customer-focused approach.

We are currently seeking a Heavy Haul Dispatcher to join our team in Acheson.

Position Summary

The Heavy Haul Dispatcher is responsible for coordinating daily operations of our specialized fleet, including multi-axle combinations, winch trucks, picker trucks, hotshots, and pilot trucks. This role ensures efficient scheduling, communication with drivers, accurate documentation, and excellent customer service. The dispatcher plays a key role in supporting safe, compliant transportation of over-dimensional and critical freight.

Key Responsibilities

  • Plan, schedule, and dispatch heavy haul units for local and long-haul operations across Canada and the U.S.
  • Communicate daily with drivers, customers, permit providers, and internal teams.
  • Review load details, dimensions, weights, and routing requirements before dispatch.
  • Coordinate permits, pilot cars, utility contacts, and route surveys as needed.
  • Monitor and track units throughout the day to ensure on-time performance and proactive issue resolution.
  • Maintain accurate documentation, driver notes, customer updates, and trip details in dispatch systems.
  • Prioritize jobs based on customer needs, equipment availability, and driver hours-of-service.
  • Support after-hours and weekend operations.
  • Ensure all safety policies, regulatory requirements, and company procedures are followed.
  • Build strong relationships with customers by providing professional, timely communication.

Qualifications

Required:

  • 2+ years of transportation dispatch experience (heavy haul or oilfield preferred).
  • Strong knowledge of multi-axle heavy haul equipment, RGN configurations, winch/bed operations, and over-dimensional transport requirements.
  • Familiarity with Western Canada haul corridors and cross-border procedures.
  • Excellent communication skills—clear, professional, and proactive.
  • Ability to multitask, prioritize, and make decisions in a fast-paced environment.
  • Strong computer skills with dispatching software, spreadsheets, email, and logging systems.
  • Understanding of hours-of-service regulations (Canada and U.S.).
  • High attention to detail and strong organizational skills.

Assets:

  • Experience with permitting processes (Alberta, BC, U.S. states).
  • Knowledge of specialty loads, mining/energy sector requirements, and route planning.
  • Experience working with pilot trucks, high-load corridors, and utility coordination.
  • Mechanically inclined or familiar with truck/trailer maintenance basics.

What BDS Offers

  • Competitive compensation based on experience.
  • Benefits package after probation.
  • A supportive team environment with experienced operators, planners, and management.
  • Opportunities to grow with a leading heavy haul provider.
  • A workplace focused on safety, professionalism, and respect.

Job Type: Full-time

Ability to commute/relocate:

  • Acheson, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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