Customer Service Representative

6 days ago

Garson ON PL E, Canada True North Water and Air Full time $42,000 - $84,000 per year

Overview

We are seeking a dedicated a Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will be visiting customers in their homes to perform free water quality tests, helping individuals and families better understand what is in their water and how it can impact their health and home.

This is an educational role first and foremost, with the goal of informing customers and offering solutions that fit their specific needs. We believe in building trust through transparency and personalized service. To set you up for success, we offer a comprehensive training program where you will learn about our products and how to effectively communicate with customers. We make sure you are confident, knowledgeable, and ready to make a positive impact before you hit the field. The ideal candidate will possess strong communication skills, a positive attitude, a thorough understanding of our products, and the ability to analyze customer needs effectively.

Responsibilities

  • Engage with customers to understand their water and air purification needs
  • Provide tailored solutions and educate customers on our products and services
  • Maintain a positive and professional attitude with every customer interaction
  • Ensure all communications reflect the company's values and commitment to quality service.

Requirements

  • Strong communication and interpersonal skills
  • Friendly, professional demeanor
  • Ability to multitask and stay organized
  • Previous customer service or sales experience is an asset, but not required
  • Must be reliable and self-motivated
  • Business casual dress

Pay

  • Commission based
  • Base pay
  • Bonuses

Whether you are looking to start your career or take the next step with a growing company, True North Water and Air offers a great opportunity to thrive in a rewarding environment.

Job Types: Full-time, Part-time

Pay: From $20.50 per hour

Expected hours: 20 – 40 per week

Application question(s):

  • Do you have a reliable vehicle?

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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