Principal Cloud Infrastructure Engineer, Engineering Excellence

About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About The Role
As Highspot continues to scale rapidly, building a robust and efficient platform is critical to our success. We're looking for an experienced engineer to lead the design, development, and evolution of our cloud-based infrastructure and developer platform.

This role focuses on enabling product teams through well-designed, scalable, and secure platform capabilities. You'll be responsible for abstracting away cloud complexity, improving developer workflows, and driving the adoption of modern infrastructure practices. You have deep experience with public clouds (AWS and/or Azure), are an expert in Kubernetes, and have a strong understanding of how to build self-service infrastructure that balances speed with safety.

What You'll Do

• Design and build scalable platform capabilities that empower engineering teams to ship features reliably, securely, and quickly.
• Create and maintain developer-facing tools and paved paths (e.g., CI/CD pipelines, Kubernetes platforms, observability stacks, secrets management).
• Implement Infrastructure-as-Code and GitOps patterns to promote consistency, automation, and compliance across environments.
• Collaborate with product, security, and compliance stakeholders to build platform services that meet SLAs and governance standards.
• Drive efforts to standardize and simplify infrastructure across cloud environments (AWS, Azure), enabling secure multi-cloud operation.
• Lead incident response, reliability engineering, and observability improvements that ensure platform uptime and performance.
• Act as a technical mentor and thought leader, guiding teams on infrastructure architecture, platform adoption, and best practices.
• Define and execute on a strategic roadmap to evolve the internal platform in line with company growth and technology direction.

Your Background

• 15+ years of experience in software or infrastructure engineering, with at least 5 years focused on platform engineering or cloud infrastructure at scale.
• Proven success designing and operating internal developer platforms in AWS and/or Azure environments.
• Expert-level experience with Kubernetes, including provisioning, cluster lifecycle management, workload orchestration, and multi-tenant design.
• Strong expertise in Terraform, GitOps tools (e.g., ArgoCD), and CI/CD systems (e.g., GitHub Actions, Spinnaker).
• Deep understanding of cloud networking, IAM, service meshes, and container orchestration at scale.
• Familiar with the CNCF landscape and how to leverage open-source tools to solve platform problems.
• Passion for developer experience. You think about tooling, abstraction, reliability, and feedback loops as core parts of platform success.
• Track record of technical leadership, mentoring, and influencing engineering culture at a large scale.
• Bachelor's or Master's in Computer Science or related discipline, or equivalent practical experience.

Nice to Have

• Experience designing and operating Developer Platforms or building platform-as-a-service abstractions.
• Exposure to multi-cloud or hybrid-cloud environments and associated design trade-offs.
• Strong cost optimization and cloud governance expertise.

Base salary range: $170,435 - $230,435 CAD

Employees may also be eligible for bonuses, stock options, and other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:

• Comprehensive medical, dental, vision, disability, and life benefits
• Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
• Flexible PTO
• Generous Holiday Schedule + 5 Days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• Flexible work schedules
• Access to Coaches and Therapists through Modern Health
• 2 Volunteer days per year
• Monthly transportation allowance for employees that work in our Vancouver Hub location

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out If this role resonates with you, hit the 'apply' button."