Property Administrator

Property Administrator – Edmonton

The Property Administrator is responsible for the day-to-day accounts receivable, accounts payable accounting system inputs, timely tenant rental collection, tenant insurance documentation, tenant account reconciliations, bank deposits, general inquiries involving lease administration issues and related administrative functions. Assist Property Manager in budget preparation and monthly and quarterly reporting processes.

Your Responsibilities:

General Property Administration:

• Prepare lease abstracts and complete any adjustments as required
• Review and print related monthly and quarterly reports (rent rolls, accounts receivable, rent-up, accounting reports) and provide the Property Manager with any changes to the rent roll or other reports as requested
• Primary point of contact for any billing and/or collection issues
• Ensure tenant insurance certificates are on hand as each tenant insurance renewal date arrives
• Prepare tenant allowances, lease commissions, etc.
• Maintain a log of project costs and prepare expenses for Property Manager approval
• Respond to general day-to-day inquiries and concerns from tenants
• Organize and maintain complete tenant and building-related files
• Maintain filing systems for contracts, insurance certificates, tenant information, and other documentation
• Assist Property Manager with obtaining supplier, and contractor quotations and assist with contract administration
• Prepare relevant letters and documentation for tenants throughout the year, including but not limited to year-end Tenant recoveries
• Assist with the coordination of corporate and tenant Initiatives:

o Sustainability Initiatives

o BOMA & LEED Certification Coordination

o Review and maintain Tenant service request system

o Assist in the preparation and distribution of various Tenant notices & information bulletins

o Planning and coordination of Tenant appreciation projects

Accounts Payable/Receivable Responsibilities:

• Process invoices for necessary review and approval on a timely basis
• Review and allocate accurate codes to all invoices
• Prepare cheque requisitions for tenant allowance, etc.
• Review rent rolls for accuracy
• Process bank deposits and reconciliation; take deposits to bank as required
• Accounting system entries and procedures (tenant chargebacks, adjustments, etc.)
• Contact tenants to ensure timely collection of receivables
• Enroll tenants in PAD and EFT programs
• Prepare monthly A/R report for internal and external reporting
• Reconcile accounts and advise tenants of any outstanding amounts on a timely basis
• Administer tenant chargebacks
• Liaise with the Property Manager on delinquent accounts
• Respond to tenant inquiries about pre-bill or year-end calculations
• Prepare and update monthly and year-end accruals for accounting

Budget and Monthly/Quarterly Reporting Books:

• Assist in the preparation of annual budgets and reporting books (monthly and quarterly as required)
• Assist in the preparation of annual operating cost pre-bill calculation and year-end reconciliations

General Office Duties:

• General office administration duties as assigned.

Requirements:

• 3-5 years' experience in office/retail property administration ideally in Commercial Property Management
• Experience with Yardi Voyager, including setting up charges and processing cash applications
• Strong background in commercial real estate, with hands-on experience in lease review, data management
• Must have a positive "can do" and "willing to pitch in" attitude
• Must be self-motivated, and can work both independently and as part of a team
• Outstanding written/verbal communication and interpersonal abilities
• Excellent practical knowledge of MS Office 365 applications (Outlook, Word, Excel, PowerPoint, MS Teams)
• Digital filing
• Organized with the ability to prioritize and multi-task
• Reliable with patience and professionalism
• Ability to work with diverse and multi-disciplinary teams
• Detail-oriented and efficient
• Explore, articulate & implement process driven efficiencies
• Willing to exceed expectations to produce quality work

About Epic Investment Services

Epic is a fully integrated real estate management platform providing asset, investment, and property management services to institutional, wealth managers and high-net worth investors. Headquartered in Toronto, Canada, Epic has over $14 billion in assets under management across Canada and the U.S. comprised of 26+ million square feet of office, retail, industrial, and multi-family residential properties.

Job Type: Full-time

Benefits:

• Dental care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement

Application question(s):

• How many years of experience do you have in COMMERCIAL (Office & Industrial Assets) Property Management?
• How many years of Yardi experience do you have?

Work Location: In person