Assistant Manager

JOIN OUR MB COUNTRY LIVING TEAM

Where we feed the things you love

Are you a dedicated, customer-focused, team-oriented individual? Are you always moving with purpose, from the moment you clock in until you head home for the night? If your answer was "yes", then you belong with us

MB Country Living is seeking an Assistant Manager/Warehouse Lead for our Waterford location. You will be a key contributor to the store's success. Supporting the Store Manager, the Assistant Manager will have a primary focus on fostering a culture of continuous improvement, as well as ensuring exceptional customer experiences, and efficient inventory management. You will drive the success and growth of the store by building relationships with our team and customers, champion a standard of operational excellence throughout the location. The successful candidate takes pride in the quality of their work, approaching tasking with urgent, yet positive, energy, and shares our commitment to excellence in customer service and personal accountability.

You Are:

• A Force Multiplier - you make your team stronger through coaching, directing, mentoring, and leading by example
• Able to focus on the greater goal – ongoing maintenance that requires continuous follow up doesn't stress you out; you see how taking care of the details adds up to the big picture
• A Leader – you act as a role model for the team, embodying the company's core values and demonstrating a drive for excellence.
• Flexible – able to adapt to a dynamic, growth oriented retail environment where team members wear many hats.

Responsibilities Include but are not limited to:

• Work closely with the Store Manager to ensure the Living Room Concept is lived out with every customer that walks through the doors. Assist in resolving customer inquiries, ensuring customer satisfaction, and establishing a welcoming and friendly shopping environment.
• Assist in developing and nurturing a high-performing team. Support employee training, coaching, and mentoring to enhance skills and foster a positive work environment.
• Collaborate with the Store Manager to oversee inventory operations, including replenishment, cycle counts, and receiving. Ensure accuracy and efficiency in stock management to optimize availability for customers.
• Execute all day-to-day operational tasks and initiatives. Ensure compliance with company policies, procedures, and shrink/safety guidelines.
• Work with the team to achieve store targets and KPIs. Monitor and assess store performance, implementing improvement strategies as needed (with the support of the Store Manager).
• Support in ensuring visual merchandising standards are met, contributing to an attractive and engaging store layout.
• Identify and implement opportunities to enhance store performance and connection with the local community (with support from Home Office)
• Promote a safe and secure environment by overseeing the proper care and maintenance of company property, ensuring equipment functionality, and adhering to safety protocols throughout the location.
• Assist in building and maintaining positive relationships and consistent communication with office support teams.

General Requirements

• A clean driver's abstract, as occasional work related travel is required
• Must be able to lift 25kg repeatedly without restriction
• Required to work 50% of Saturdays in a year, with priority on the April-May Spring Rush (includes a combination of opens and closes)

Why Join Our Team?

• Limited opening hours leave time for family – our stores close at 6pm Monday-Friday and are typically closed on Sunday.
• We love animals – spend your days helping improve the quality of life for livestock & pets.
• Avoid the highway – enjoy a scenic commute in to work A glance out the window onto open fields or green spaces can help lower stress.
• Casual dress code – jeans and steel toe boots or shoes are all you need, we provide the rest.
• Be part of a growing organization – our company culture combines progressive-mindedness with a simple lifestyle; experience dynamic growth balanced with the relaxation of operating in the beauty of the countryside.
• Build a connection with the community – it's easy to make friends when everyone is so friendly

MB Country Living is a thriving, family-owned retail organization, serving communities across Southern Ontario for the past 50+ years by providing a variety of products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our service sets us apart; our staff are friendly and knowledgeable, always willing to go the extra mile and building relationships to ensure each guest feels as comfortable visiting us as they would be in the home of an old friend.

Our customers appreciate local food production, animal care, the outdoors, and their communities - and we take great pride in our role supporting them.

We thank all applicants for their interest, however only those candidates selected for an interview will be contacted. MB Country Living will provide any reasonable accommodation required throughout the recruitment and selection process to ensure fair and equitable access.

Job Type: Full-time

Pay: $41,000.00-$48,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Application question(s):

• What is the highest volume retail you have had responsibility within?

Work Location: In person