Client Care Coordinator

1 week ago

Edmonton AB TC R, Canada Slave Lake Physiotherapy Full time $64,000 - $72,000 per year

We are Looking to hire Client Care Coordinator to join our collaborative team in Edmonton & Sherwood Park

This is great opportunity to work on a multidisciplinary team and learn from like-minded professionals

Excelsior Group of clinic is multidisciplinary clinic. We provide Physiotherapy Massage and Acupuncture services.

  • If you are friendly and outgoing and can work independently, come join our team
  • Preparing, organizing and maintaining the charts used for daily appointments as necessary
  • May be required to supervise and train other support staff under the direction of the Administrator or Clinic Manager;
  • Responsible for discharging files when appropriate;
  • Ensures all information regarding clients are stored in a confidential, secure manner;
  • Provides information as required to WCB, insurers, region and corporate groups;
  • Provides back up and support to the Administrator and other clinics as may be required;
  • Process payments as requested by the Clinic Administrator Assist with month end procedures
  • Scheduling/booking appointment that align with the referral process
  • Coordinate internal staff education specific to the clinics service streams
  • Work with the Clinic Administrator to foster and develop new business and services contacts for the clinic as well as to maintain strong relationships with our current business contact

KNOWLEDGE AND SKILLS AND ATTRIBUTES:

  • Warm, friendly telephone manner Customer service experience required, ideally in the service sector;
  • Knowledge of the rehabilitation sector;
  • Computer literacy (Windows and Excel) Ability to communicate well internally and externally;
  • Strong organizational and problem solving skills
  • Ability to work independently and within a dynamic team environment
  • Possible travel to other clinics as required
  • Candidate with experience in Adobe Photo shop and social media marketing will be given preference.
  • Job Types: Full-time, Part-time

Job Types: Full-time, Part-time, Permanent

Pay: $16.00-$18.00 per hour

Benefits:

  • On-site parking

Education:

  • Bachelor's Degree (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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