Full-Time Hotel Front Desk Agent

7 days ago

Regina, Saskatchewan, Canada D3h Full time $48,000 - $72,000 per year

Home Inn & Suites by d3h - Regina Airport West is looking for a Permanent Experienced Full-Time Front Desk Agent. 8 hours shifts will include weekends as well as varying weekdays between the hours of 7am - 3pm and/or 3pm - 11pm. You must be able to work up to 40 hours/week. If you have a strong customer service background and/or hotel experience, we would like to hear from you. You must be a driven, self starter who is motivated and eager to learn. You will excel at customer service as you would be the first point of contact for arriving and departing guests. You must be friendly, love to smile, and exude Prairie Hospitality by making every guest feel warmly cared for and always welcome. If you feel you are this person, forward your resume to us at Candidates must have excellent English skills.

Please note: You must be legally entitled to work in Canada as the employer does not have a labor market opinion that would support a foreign worker.

Duties include but are not limited to:

  • Recognizing and greeting the guests. Responding appropriately to information requests.

  • Using suggestive selling techniques to sell rooms and advance reservations.

  • Promoting specified company marketing programs and ensuring customers know about amenities within the facility.

  • Operating the front desk office equipment such as switchboard and computer.

  • Checking in guests.

  • Accurately processing and controlling room reservations.

  • Completing paperwork necessary for front desk operation such as registration folios, credit card vouchers, cashier reports, room reports and prepaid reservation log.

  • Performing any tasks assigned by property management such as training of other employees, laundry.

  • Communicating issues to fellow co-workers and management.

  • Complying with the hotel's Occupational and Health Safety Guidelines and Regulations.

The Home Inn & Suites by d3h - Regina Airport West is part of the d3h Hotels Inc. Family of hotels. Our culture is centered around sharing Authentic Prairie Hospitality with our guests and each other. This means conducting all business with integrity, moving together towards a common goal, having a strong work ethic, a shared value & respect for all people, and continuing to push the boundaries of possibility through growth. We are not your typical hotel company. We also offer employee benefits. For more information on our family of hotels, please visit our website at

Job Types: Full-time, Permanent

Pay: $16.30 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Application question(s):

  • Do you live in Regina?
  • Do you require an employer sponsorship in order to be eligible to work in Canada?
  • Are you able to work 7am-3pm and/or 3pm-11pm any day of the week including weekends and statutory holidays?
  • Can you work up to 40 hours per week?

Work Location: In person

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