Chief of Staff

Company OverviewPearl West is building the future of consumer brands—fast, focused, and performance-driven. Think mini-Unilever without the bloat of traditional private equity or the stale DTC playbook.We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and growing rapidly. Our model: acquire profitable $2M+ EBITDA brands, scale them aggressively, and position them for exit within three years.Our mission is unapologetic: build unforgettable brands and exit them at their peak. Backed by seasoned operators, deep e-commerce expertise, and strong capitalization, we move fast, cut the noise, and execute relentlessly.If you value clarity over chaos, speed over politics, and results over theater—you belong here.Role OverviewWe're hiring a Chief of Staff to partner with our CEO and COO. This isn't a traditional gatekeeping role—it's about amplifying executive impact. You'll run point on critical workflows, streamline priorities, and ensure leadership operates at peak efficiency.This is a full-time, hybrid role (Vancouver-based, flexible). You'll have direct exposure to high-stakes projects, confidential initiatives, and the decision-making that shapes our company's trajectory.Key ResponsibilitiesOptimize Executive Operations – Own calendars, inboxes, and workflows to maximize leadership focus on high-leverage priorities.Drive Cross-Team Communication – Capture action items, assign ownership in ClickUp, and ensure follow-through.Track Projects & Priorities – Monitor key initiatives, flag risks early, and hold teams accountable to deadlines.Enable Information Flow – Be the hub between executives and teams—clear, fast, aligned.Prep & Follow-Up – Build briefing notes, agendas, and consolidated updates to keep meetings outcome-driven.Improve Processes – Spot inefficiencies and design better systems, tools, and templates.Confidential Support – Handle sensitive information with discretion.Run Logistics – Manage travel, events, and scheduling seamlessly.Key Performance Indicators (KPIs)Meeting Efficiency – 90%+ of meetings produce clear action items logged in ClickUp.Calendar Optimization – 80% of exec time on top priorities.Task Execution – 90%+ of assigned actions completed on time.Communication Speed – Cut internal follow-up turnaround by 25%.Process Innovation – Launch at least 3 new efficiency-boosting systems/tools in Year 1.Success Benchmarks Days)First 30 DaysShadow CEO/COO to master workflows, priorities, and communication style.Deep-dive into Pearl West brands, playbooks, and operating model.Take over scheduling, inbox triage, and meeting prep.First 60 DaysIndependently manage executive deliverables and follow-ups.Roll out organizational systems that boost leadership productivity.Coordinate at least one cross-functional initiative end-to-end.First 90 DaysOperate as a trusted partner—anticipating needs and driving outcomes proactively.Fully own investor/board reporting cadence.Deliver measurable efficiency gains and time savings for executives.Required Skills & QualificationsMust-Have Skills5+ years supporting C-level execs in fast-paced, high-growth environments.Exceptional organizational and time-management skills.Advanced proficiency with G-Suite, Slack, and project tools (ClickUp/Asana).Sharp business acumen—able to turn vision into execution.Excellent written and verbal communication.Proven discretion handling sensitive information.Nice-to-Have SkillsBackground in e-commerce, private equity, or high-growth consumer brands.Familiarity with financial reporting and KPI dashboards.Bilingual (English + Spanish or French).Growth-stage/startup experience.Experience & Education5+ years supporting C-level executives in fast-paced environments.Bachelor's degree in business, communications, or related field preferred.Prior experience in growth-stage or startup environments strongly valued.Who Should Apply?Apply if you:Thrive under pressure and in high-speed environments.Anticipate problems before they arise.Want direct impact on executive performance and company outcomes.Skip this role if you:Need heavy structure, direction, or handholding.Get rattled by shifting priorities or fast pivots.Why Join Us?Growth & Career Development: Direct exposure to leadership, investors, and scaling a portfolio of brands.Work Culture: No politics. High-performance, collaborative, and outcome-driven.Compensation & Benefits: Competitive salary, equity upside, flexible work arrangements, and wellness perks.Unique Perks: Annual team retreats, learning budgets, and the chance to shape a company on the rise.Compensation & BenefitsGrowth & Development – Work directly with leadership, investors, and brand operators.Culture – No politics. High-performance, collaborative, outcome-driven.Compensation – $85K–$110K CAD DOE + performance bonus + equity.Flexibility – Hybrid role in Vancouver (or Montreal) with autonomy.Benefits – Health, dental, mental health support, flexible PTO.Perks – Annual retreats, wellness programs, learning stipends.Application ProcessStep 1: Submit resume + cover letter. Send your applications here: Step 2: Screening call with HR.Step 3: Final interview with CEO & COO.Job Type: Full-timePay: $85,000.00-$110,000.00 per yearBenefits:Company eventsDental careEmployee stock purchase planExtended health carePaid time offStore discountVision careWork from homeWork Location: Hybrid remote in Vancouver, BC V6E 3W1