Call Taker/Dispatcher
6 days ago
The Dispatcher / Call Taker will work in a fast paced environment to take incoming calls and dispatching orders to our drivers. As the main point of contact between our customers and drivers, the dispatcher needs to have exceptional communication skills with an eye for detail and ability to work in a fast paced environment.
Skills and Competencies
· Excellent communication and customer service skills with the ability to provide clear, and concise details.
· Competent and efficient in working with computer software.
· Ability to multitask and problem solve in fast-paced situations.
Key Duties
· Take incoming calls from customers and dispatch orders to drivers through computer software.
· Daily data entry of outbound reports.
· Handling customer service inquiries with courteous phone skills.
· Advise drivers about traffic problems, hazards and general dispatching issues
· General office duties including filing and various administrative tasks.
A.C.E. Courier Services LTD is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $22.00-$23.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
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