Inside Sales Representative

Job Description
Brief Job Description:
Vertiv is committed to advancing the sustainability of its global operations and working with customers to provide sustainable solutions to meet the growing demand of the digital world. As developers of critical digital infrastructure, we will meet today's accelerating demand for data through focus, innovation, and responsible business practices that contribute to a more sustainable future for our industry, our people, and our world.

As an important part of meeting this growing demand, an Inside Sales role will assume responsibility for managing and growing their assigned accounts. Representative works directly with outside sales and customers to provide Vertiv proposals, follow up on prospect inquiries, and upselling. Role is responsible for the promotion and sales of Vertiv's current
AC Power offerings
to customers through building relationships and generating new business. The Inside Sales position offers a generous commission structure as well as much exposure to the business, providing the potential for many outlets of career growth at Vertiv.

Responsibilities

• Meet established revenue target within assigned accounts through follow-up.
• Creates and tracks Customer Relationship Management (CRM) opportunities & quotes.
• Responsible for updating opportunities and customer information in the CRM tool including win/loss/cancellations.
• Secure customer orders and enter orders correctly for invoicing.
• Provides Inbound & Outbound customer communications (calls and e-mails) and escalates to others for technical support as needed.
• Increase customer satisfaction by serving as a customer advocate to interact with various internal departments on behalf of the customer.
• Establish working knowledge of related product lines, both new and existing, by completing company training and on the job experience.
• Provide technical pre & post sales support between Vertiv and Customers.
• Collaborate closely with Vertiv field sales teams on shared opportunities; Identifying opportunities as they arise.
• Review or generate optimized Vertiv solution configurations to meet specific application requirements.
• Configure, Price, Quote solutions to customers.
• Provide submittal drawings for approval.
• Provide technical sales support to Customers through training and presentations.
• Serve as an escalation point for Customers on technical pre & post sales questions.
• Offer applications engineering support via phone, email, and web.
• Willingness to pivot to other duties as assigned.

Qualifications

• Electrical Engineering Degree (preferred) or equivalent
• 3-5 years of experience in industry technical sales.
• Strong phone / video presence and experience in multiple interactions per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Physical & Environmental Demands

• Periods working at desk/computer

Time Travel Required

• Occasional travel to customer site or corporate training

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in Canada. This is not a position for which sponsorship will be provided.

Equal Opportunity Employer
Vertiv Canada is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to

About The Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.