Current jobs related to Client Director - Toronto, Ontario - ServiceNow

  • Client Relationship Director

    16 hours ago

    Toronto, Ontario, Canada Fitch Learning Full time $80,000 - $120,000 per year

    Fitch Learning | Client Relationship Director / Manager - Toronto, CanadaRequisition ID: 49013Business Unit: Fitch LearningCategory: Business Development & SalesLocation:Toronto, ON, CADate Posted: Nov 12, 2025Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices,...

  • Director, Client Experience

    6 days ago

    Toronto, Ontario, Canada Cavell Risk Full time $80,000 - $120,000 per year

    The Director, Client Experience is responsible for developing and maintaining strong relationships with clients by providing exceptional service and personalized solutions that meet their unique business needs. The Director is responsible for identifying new business opportunities, managing client accounts, and working collaboratively with other team members...

  • Director, Client Experience

    6 days ago

    Toronto, Ontario, Canada Cavell Risk Full time $120,000 - $200,000 per year

    The Director, Client Experience is responsible for developing and maintaining strong relationships with clients by providing exceptional service and personalized solutions that meet their unique business needs. The Director is responsible for identifying new business opportunities, managing client accounts, and working collaboratively with other team members...

  • Client Relationship Director

    6 days ago

    Toronto, Ontario, Canada Fitch Learning Full time $120,000 - $180,000 per year

    Fitch Learning | Client Relationship Director - Toronto, CanadaRequisition ID: 48877Business Unit: Fitch LearningCategory: Business Development & SalesLocation:Toronto, ON, CADate Posted: Oct 15, 2025Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates,...

  • Director, Client Relations

    6 days ago

    Toronto, Ontario, Canada RAVENSTONE CAPITAL MANAGEMENT INC. Full time $80,000 - $150,000 per year

    Overview:Ravenstone Capital Management () is a privately owned boutique investment management and advisory firm serving high-net-worth families.Our primary objective is to place clients and their success over everything else.Our firm was created with the goal of building a business that offered a level of service commensurate with our own expectations, as if...

  • Director, Client Success

    1 week ago

    Toronto, Ontario, Canada HighlightTA Full time $120,000 - $180,000 per year

    HighlightTA is the on-demand talent team for Q4At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life.Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables...

  • Director, Client Success

    1 week ago

    Toronto, Ontario, Canada HighlightTA Full time $120,000 - $180,000 per year

    HighlightTA is the on-demand talent team for Q4 At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform...

  • Director, Client Partnerships

    18 hours ago

    Toronto, Ontario, Canada Zeta Global Full time $120,000 - $180,000 per year

    WHO WE ARE  Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.  To learn...

  • Director, Corporate Client Group Finance

    1 week ago

    Toronto, Ontario, Canada RBC Full time $120,000 - $180,000 per year

    Job DescriptionWhat is the opportunity?As Director, Corporate Client Group Finance (CCGF), you are part of the mid-market Corporate Banking team and play a key role in the realization of Corporate Client Group (CCG) objectives through the structuring, delivery and management of the bank debt of a targeted customer base. We target loan origination in the...

  • Director Institutional Client Management

    2 days ago

    Toronto, Ontario, Canada Fidelity International Full time $120,100 - $180,050 per year

    Job DescriptionThis role will require bilingualism in both French and English.About UsAt Fidelity, we've been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our...

Client Director

2 weeks ago

Toronto, Ontario, Canada ServiceNow Full time $120,000 - $180,000 per year
Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

What you get to do in this role:

  • Provide strategic leadership to clients
  • Be the relationship manager between customers and ServiceNow
  • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes
  • Manage all Executive relationships between ServiceNow and assigned clients
  • Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources
  • Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
  • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
  • Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services
Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 7+ years of experience in client management, and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
  • Experience achieving sales targets
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs for a prospective client
  • Travel up to 50% (depending on geography/region)

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.