winter season(cafe counter help)
1 week ago
Job Summary
We are seeking a friendly and efficient Counter Help team member to provide excellent customer service in a fast-paced food service environment. The ideal candidate will assist with food preparation, handle cashiering duties, and ensure a clean and welcoming atmosphere for all guests. This role offers an opportunity to develop skills in food handling, POS systems, and customer interaction while contributing to a positive dining experience.
Responsibilities
- Greet customers warmly and take their orders accurately using Micros POS or similar systems
- Prepare food items according to established standards and safety guidelines
- Handle cash transactions, process payments, and give correct change efficiently
- Upsell menu items to enhance customer satisfaction and increase sales
- Maintain cleanliness and sanitation of the counter area, including food prep surfaces and equipment
- Ensure food safety standards are consistently followed during food handling and serving
- Assist with basic food preparation tasks as needed, supporting kitchen staff when required
- Manage time effectively during busy periods to serve customers promptly and accurately
- Provide excellent customer service by addressing questions or concerns professionally
Requirements
FULL AVAILABILITY DURING WINTER HOLIDAYS AND WEEKENDS
- Previous experience in food service or restaurant environments is preferred but not mandatory; training will be provided
- Familiarity with POS systems such as Micros POS is a plus
- Strong customer service skills with a friendly, approachable demeanor
- Ability to handle cash accurately and perform basic math calculations quickly
- Knowledge of food safety, sanitation practices, and proper food handling procedures
- Good time management skills to prioritize tasks efficiently during peak hours
- Kitchen experience or food industry background is advantageous but not required
- Ability to work in a fast-paced environment while maintaining attention to detail and professionalism
Job Type: Part-time
Pay: $17.60-$20.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Store discount
Work Location: In person
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