Divisional VP of Total Rewards and HR Operations

Holt Renfrew
offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The
Divisional VP of Total Rewards and HR Operations
is responsible for leading the design, implementation, and management of the organization's total rewards strategy, ensuring it aligns with business objectives and attracts, retains, and motivates top talent. This role will oversee HR Operations, including Payroll, enhancing the efficiency and effectiveness of HR service delivery while fostering a culture of continuous improvement.

Specific responsibilities include (but are not limited to) the following:

• Develop and lead implementation a comprehensive total rewards strategy that includes compensation, benefits, recognition, and performance management
• Develop and lead complex cross-functional total reward strategies to address compensation, benefits, recognition, and performance management including:
• Demonstrating thought-leadership
• Ensuring solutions are based on strong analytics and insights
• Ensuring the path to move from strategy to execution is clearly laid out
• Presenting findings and recommendations in a compelling way at an executive level
• Partner and collaborate internally with executives, senior leaders, and board members and externally with vendors and consultants regarding matters of significance to the organization.
• Leverage analytics, data visualization, planning, process efficiency, and critical thinking to inform decision-making and strategy development.
• Ensure that total rewards programs are competitive, equitable, and aligned with organizational goals.
• Conduct market research and benchmarking to maintain competitiveness.
• Oversee HR Operations to ensure efficient service delivery, including HRIS management, payroll, compliance, and employee relations
• Lead process improvement initiatives to streamline HR operations and enhance employee experience
• Establish metrics, reporting systems and dashboards to measure the effectiveness of HR programs
• Lead, mentor, and develop the total rewards and HR operations teams, fostering a collaborative and high-performance culture
• Build strong relationships with senior leadership and business partners to understand workforce needs and align HR strategies accordingly
• Ensure compliance with federal, state, and local employment laws and regulations
• Manage risk associated with total rewards programs and HR operations

The ideal candidate:

• 10- 15 years' experience in Total Rewards and HR Operations, with demonstrated ability to lead programs at the enterprise level
• Excels as a people leader. Understands their team, their leaders and what each needs to thrive and succeed
• Creates and maintains a strong collaborative team who works well in partnership with others on the People team and across the business
• Progressive total rewards leadership with increasing levels of responsibility in identifying, consulting, designing, recommending, and implementing innovative solutions
• Deep subject matter expertise in total rewards, including trends, thought leadership, and practical application of these
• Strong analytical mindset; ability to read and leverage data to drive strategic decisions
• Excellent business acumen and judgment; able to maturely handle sensitive and confidential information
• Ability to lead change effectively; communicate complex information and recommendations to key stakeholders and influence positive outcomes
• Ability to work efficiently in a fast-paced environment and balance multiple complex projects and decisions at once
• Ability to focus on the essential issues and simplify complexity for the team and the business
• Confident and effective communication (written & verbal) with ability to present to all levels of the business including Board, CEO
• Is adaptable and comfortable with ambiguity and change
• Passionate about fashion and luxury retailing

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.