St. John's Office Support Assistant

Discover
The Opportunity

Are you an administrative professional looking for a new and exciting opportunity? Do you enjoy providing exceptional client service while working in a fast-paced, innovative, and collaborative environment in which you learn every day?

McInnes Cooper is seeking an enthusiastic and proactive Office Support Assistant to join our team in our St. John's office for a full-time permanent position. This opportunity will provide general administrative support to our Legal Support Services team ensuring the overall operational needs of the office are met.

As an Office Support Assistant, you will be responsible for:

Legal Support Services

• Document preparation duties including the preparation of letters/transcribing documents, scanning, printing, and making copies.
• File management of documents both in paper and electronic formats.
• Assist with the management of files including opening and closing files.
• Prepare client invoices and expense claims.
• Back-up reception coverage, which includes greeting clients, answering the phone and redirecting calls, managing boardroom bookings and setup.
• Provide backup coverage to Legal Assistant(s) during vacations or absences.

Document Centre

• Prioritizing, organizing, and preparing volumes of files/documents for printing, scanning, and copying.
• Performing quality analysis on the images to ensure readability, correct indexing, proper orientation, and accessibility.
• Liaise with clients to manage expectations of work assigned, set priorities and clarify instructions, as necessary.
• Troubleshoot issues with photocopiers and other document production equipment including binding machines.
• Provide feedback and identify efficiencies for process improvement;
• Regular lifting of weights up to 20lbs.
• Standing for long periods of time.

The successful candidate will possess the following skill set:

• Office/Legal Administration Diploma or related education or transferable administrative experience.
• Exceptional time management; excel in a demanding, fast-paced environment, highly detail-oriented, and flexible to changing priorities.
• Exceptional technology skills, with proficiency in all aspects of Microsoft Office.
• Exceptional communication skills, a special focus on client service, and the highest degree of professionalism.
• A positive attitude and enjoy working in a collaborative team environment.

Our team members have access to:

• Defined-benefit pension plan.
• Firm-paid health and dental benefits.
• Health spending account.
• Personal (wellness) spending account.
• Commuting allowance.
• Time for you:
  • Including vacation, personal and sick days.
• Our Team - we can't say enough about our people You will be part of a collaborative, collegial, respectful and caring team.
• Have the opportunity to participate in a variety of teams including Collective Social Responsibility, Wellness, Diversity, Equity & Inclusion, Special Events and so many more

McInnes Cooper is committed to building an environment that is diverse and inclusive, representative of the communities in which we serve. We welcome and encourage applications from persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQIA+ community. Applicants from these equity groups may self-identify through our on-line application process.

As part of the recruitment process, MC will provide accommodation(s) to candidates with disabilities. If you require an accommodation(s) to participate in the recruitment process with us, please contact Alana Burgess at [email protected] or

We're looking for
Core Skills

Adaptable and Flexible
Exceptional Time Management
Thrive in deadline-driven Environments
Thrive in A Fast-paced Environment
Team-oriented
Strong attention to detail
Positive Team Player
Excellent communication and interpersonal skills
Client-oriented
Technology Champion

A little bit about us
McInnes Cooper

About MC

McInnes Cooper is a solutions-driven Canadian law firm and member of Lex Mundi, the world's leading network of independent law firms. Providing strategic counsel to industry-leading clients from Canada and abroad, the firm has continued to thrive for over 160 years through its relentless focus on client success, talent engagement and innovation.

A certified Great Place to Work, McInnes Cooper has an integrated team of over 220 lawyers and 250 professional resources and offers clients a full range of legal services across seven offices in Charlottetown, Fredericton, Halifax, Moncton, Saint John, St. John's and Sydney.

Our People

At McInnes Cooper you will find a team that values you. We recognize that our members are key in delivering outstanding client service and we provide a collaborative, professional environment with a member focused culture. We are committed to creating an inclusive work environment that values, respects and supports different perspectives, cultures and experiences.

Diversity & Inclusion

We recognize that our individual differences make us a stronger, more adaptable law firm. We embrace these differences and give all of our members the opportunity to develop their unique skills and talents.

Collective Social Responsibility

We are recognized as a leader and innovator amongst Canadian law firms in the field of Collective Social Responsibility. Our people are concerned citizens who enjoy giving back. Together, we focus on developing ongoing partnerships with community organizations that do amazing work, often despite limited resources and public awareness. As a firm, we have the ability to respond with contributions of time and monetary support, and our people give generously of their skills and effort.

Pro Bono Legal Services

Through our Pro Bono Program, we provide legal counsel to disadvantaged people and organizations that have difficulty gaining access to justice on matters of public interest.

Environmental Stewardship

Like any large organization, our operations leave a footprint on the environment. From paper use and waste production to transportation and energy consumption, we continually look for opportunities to minimize that impact.

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