Delivery Manager

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are looking for an accountable and driven Delivery Manager to join Global Wealth Management Technology (GWMT) – where we develop and modernize the technology that powers the Global Wealth Management business lines. GWMT consists of departments with high performing agile teams working closely together to deliver, support, and maintain the many applications and ecosystems within Global Wealth.

Is this role right for you? In this role you will:

• Oversee delivery for multiple digital teams building web and mobile customer experiences.
• Maintain and communicate an integrated delivery roadmap across product, design, and engineering functions.
• Ensure sprint commitments, release timelines, and feature delivery targets are met.
• Coordinate cross-team dependencies, proactively removing risks and bottlenecks.
• Track delivery KPIs (velocity, throughput, cycle time, defect rates) and drive continuous improvement.
• Ability to understand technical complexity, architecture discussions, and evaluation technical risks
• Serve as the primary point of contact for senior business, technology, and operational stakeholders.
• Facilitate clear, consistent communication around delivery progress, risks, and release plans.
• Balance competing priorities across departments while maintaining alignment with strategic business outcomes.
• Manage expectations, negotiate timelines, and ensure all stakeholders understand impacts, trade-offs, and constraints.
• Ensure delivery activity aligns with budget, funding approvals, and cost controls.
• Monitor resource allocation, contractor usage, and burn rates to maintain financial oversight.
• Provide fiscal transparency through forecasting, financial tracking, and variance explanations.
• Support business cases, cost-benefit analysis, and prioritization decisions based on budget realities.
• Champion agile best practices and delivery discipline across all squads.
• Facilitate sprint ceremonies, backlog refinement, and release planning with teams.
• Identify process gaps, optimize team workflows, and enhance delivery governance structures.
• Identify and manage delivery risks, operational constraints, and cross-team dependencies.
• Coordinate QA and release processes to ensure high-quality, stable deployments.
• Support production readiness, post-release verification, and incident/root cause analysis when needed.
• Manage external vendors contributing to development, design, QA, or platform support.
• Oversee SOWs, SLAs, performance expectations, and financial compliance.
• Ensure vendors are integrated into the agile delivery model effectively.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 8+ years of technical project management experience and/or leading large cross-functional/cross-regional teams on major organizational projects primarily dealing with software development releases.

• Proven success managing delivery across multiple agile teams in a digital environment.

• Strong stakeholder management skills, including executive communication and expectation management.
• Demonstrated financial accountability (budget tracking, forecasting, cost management).
• Deep understanding of Agile methodologies (Scrum, Kanban) and SDLC.
• Ability to balance business priorities, design needs, and technical constraints.

• Proficiency in defining technical roadmaps, decisions on technology stacks and guiding teams on best practices.

• Hands-on experience with Jira, Confluence, and agile reporting tools.

• Hands-on experience leading release management activities for successful delivery of product launches
• Working experience in Digital solutions team in Banking/Wealth / Brokerage industry is an asset.
• Engineering or software development experience is a strong asset

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement – We offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.